We had enjoyed a Scenic cruise before, Amsterdam to Budapest and found it to be excellent in every way. The feature of extending the room by having the balcony window go up and down is a great extension of the room and helps enhance the enjoyment of any passing scenery.
The food and service are always extraordinary in every possible imaginable way! They do try to think of and anticipate every possible need and usually do. In the unlikely event they do not they are anxious to try to ensure it happens!
The ship is exceptionally clean and it is evident it is important to them in so many ways. The waiters get to know you by name and are happy to engage in conversation, likewise if you are having a private conversation they are helpful and not interrupting. The bartender was very helpful and thoughtful and had a great sense of humour we enjoyed as well.
They seemed to be constantly thinking up ways to improve on things for example the upper deck barbecue with sangria and authentic Portugese food with sufficient variety to please every palate. The tour guides were very helpful and happy and friendly, in fact all the staff were friendly. The hotel manager clearly is a happy and kind person and it reflects in the attitude of the staff throughout the cruise and at all levels.
It would be very difficult to fault any aspect of the Scenic cruise experience.
Cabin was very well organized and had lots of places for storage for optimal use of space. The only issue was when it was sunny it was hard to get the air conditioning to work well.