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Two days before our cruise we were informed we had been upgraded to a two bedroom courtyard villa in the "haven". This made all the difference as being in a regular cabin everything seemed to circulate around queuing and extra charges. 4000 guests and 1700 crew on this ship makes it crowded and i can only liken the experience trying to get through the ship in the evenings to being in a large shopping centre the last weekend before Christmas. The pool deck we used was exclusive to us however it still got busy on occasions, the main deck for majority of cabins was so crowded i think i would have suffered from claustraphobia if i had had to use it on sea days or after being ashore. The excursions are extremely pricey and as everything on the ship is in US $$$ it makes it very expensive for Europeans with the weak currency exchange. The Butler and Housekeeper were very pleasant and helpful as were the Haven Concierge guys but this was probably because they were expecting us to pay their wages at the end of the cruise with a huge tip, we paid 70 Euro's to the Butler and the same to the concierge and Room attendant. The shows were great, you must go and see Priscilla Queen of the Desert, it's superb, don't take kids or stay away if easily offended as there is a few F words used but it was an amazing show. Burn the Floor also received a standing ovasion, a show about the eras of Dance. The Haven restaurant was indeed that, a "haven" away from the pushing and shoving in the Garden Cafe buffet restaurant, i am not sure how much people eat at home but if it is as much as they consume on the ship they will be 300KGS in no time. Years ago when we used NCL there were free shuttles to take you into town, now they charge $15 each per person. The speciality restaurants have a huge price tag on them, probably busy with people trying to escape the mayhem in the free restaurants. The best meal and show is the Cirque and dinner... its incredible and a must, the acrobats jugglers and other speciality acts are well rehearsed and very entertaining. Embarking and disembarking were seamless but that was mainly because we got the Haven treatment, i am unsure how it was for others queuing for regular cabins. Elevators are not plentiful for 4000 passengers and if you manage to get into one you will stop on every level especially for us as we were deck 17, if you feel like you want to burn off some calories use the stairs, it could be quicker! Not sure i am keen on music blasting out at all times by the pool as it would be nice just to relax and for a ship this size it is lacking in swimming pools with two small pools situated together at the bottom of the slide for everyone in regular cabins, we had our our tiny pool and two jacuzzis in the courtyard area which was an escape. Le Bistro, great food. Moderno, meat meat meat meat and they keep coming with more meat! Cirque and dinner in the Spiegel tent, no choice of Starter, main course or dessert, everyone gets the same and watches the show at the same time. If you are not into audience participation don't sit near the front. We paid $20 each to go into the Ice bar, the temperature is around -7 to -10, they give you a thermal pancho type coat to wear and gloves so make sure you have long trousers and socks on or you will freeze, we also took wooly hats which kept our ears warm. You get two free drinks each, mostly Vodka cocktails serves in ice glasses, there is a non alcoholic alternative if you do not drink. Your maximum stay is 45 minutes, good luck, we managed 35 minutes and that was an effort. There are ice sculptures in there of a viking and a polar bear and ice benches to sit on. The bar man keeps vanishing to stay warm but i don't blame him. The casino area is huge, too huge but i guess this is where they make their money, hundreds of slot machines, black jack tables, poker tables, roulettes tables. It was a great cruise in areas if you managed to escape the masses, there were no nightly shows as the theatre only seats 700 so they are repeated over and over as the cruise goes on, you also have to reserve a seat in the venues otherwise you will not be guaranteed entry, if you are Haven you can ask concierge to book all the shows and restaurant venues for you, they escort you to the theatre so you do not have to queue and there is reserved seating for Haven Guests up to 10 minutes before the show starts then they are released to those who did not book. We have cruised 12 times and sometimes you want to take the service from Cunard, the shows from NCL, the food from Seabourne and the cabins from Silverseas, put them all together to make the perfect cruise.

Norwegian Epic 18-25 September 2016 Haven Cabins

Norwegian Epic Cruise Review by t7azqcb5

9 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Mediterranean
  • Cabin Type: Courtyard Villa with Balcony
Two days before our cruise we were informed we had been upgraded to a two bedroom courtyard villa in the "haven". This made all the difference as being in a regular cabin everything seemed to circulate around queuing and extra charges.

4000 guests and 1700 crew on this ship makes it crowded and i can only liken the experience trying to get through the ship in the evenings to being in a large shopping centre the last weekend before Christmas.

The pool deck we used was exclusive to us however it still got busy on occasions, the main deck for majority of cabins was so crowded i think i would have suffered from claustraphobia if i had had to use it on sea days or after being ashore.

The excursions are extremely pricey and as everything on the ship is in US $$$ it makes it very expensive for Europeans with the weak currency exchange.

The Butler and Housekeeper were very pleasant and helpful as were the Haven Concierge guys but this was probably because they were expecting us to pay their wages at the end of the cruise with a huge tip, we paid 70 Euro's to the Butler and the same to the concierge and Room attendant.

The shows were great, you must go and see Priscilla Queen of the Desert, it's superb, don't take kids or stay away if easily offended as there is a few F words used but it was an amazing show.

Burn the Floor also received a standing ovasion, a show about the eras of Dance.

The Haven restaurant was indeed that, a "haven" away from the pushing and shoving in the Garden Cafe buffet restaurant, i am not sure how much people eat at home but if it is as much as they consume on the ship they will be 300KGS in no time.

Years ago when we used NCL there were free shuttles to take you into town, now they charge $15 each per person. The speciality restaurants have a huge price tag on them, probably busy with people trying to escape the mayhem in the free restaurants.

The best meal and show is the Cirque and dinner... its incredible and a must, the acrobats jugglers and other speciality acts are well rehearsed and very entertaining.

Embarking and disembarking were seamless but that was mainly because we got the Haven treatment, i am unsure how it was for others queuing for regular cabins.

Elevators are not plentiful for 4000 passengers and if you manage to get into one you will stop on every level especially for us as we were deck 17, if you feel like you want to burn off some calories use the stairs, it could be quicker!

Not sure i am keen on music blasting out at all times by the pool as it would be nice just to relax and for a ship this size it is lacking in swimming pools with two small pools situated together at the bottom of the slide for everyone in regular cabins, we had our our tiny pool and two jacuzzis in the courtyard area which was an escape.

Le Bistro, great food.

Moderno, meat meat meat meat and they keep coming with more meat!

Cirque and dinner in the Spiegel tent, no choice of Starter, main course or dessert, everyone gets the same and watches the show at the same time. If you are not into audience participation don't sit near the front.

We paid $20 each to go into the Ice bar, the temperature is around -7 to -10, they give you a thermal pancho type coat to wear and gloves so make sure you have long trousers and socks on or you will freeze, we also took wooly hats which kept our ears warm. You get two free drinks each, mostly Vodka cocktails serves in ice glasses, there is a non alcoholic alternative if you do not drink. Your maximum stay is 45 minutes, good luck, we managed 35 minutes and that was an effort. There are ice sculptures in there of a viking and a polar bear and ice benches to sit on. The bar man keeps vanishing to stay warm but i don't blame him.

The casino area is huge, too huge but i guess this is where they make their money, hundreds of slot machines, black jack tables, poker tables, roulettes tables.

It was a great cruise in areas if you managed to escape the masses, there were no nightly shows as the theatre only seats 700 so they are repeated over and over as the cruise goes on, you also have to reserve a seat in the venues otherwise you will not be guaranteed entry, if you are Haven you can ask concierge to book all the shows and restaurant venues for you, they escort you to the theatre so you do not have to queue and there is reserved seating for Haven Guests up to 10 minutes before the show starts then they are released to those who did not book.

We have cruised 12 times and sometimes you want to take the service from Cunard, the shows from NCL, the food from Seabourne and the cabins from Silverseas, put them all together to make the perfect cruise.
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Cabin Review

Courtyard Villa with Balcony
Cabin H4 17000
The cabin , 17000 looked straight out onto the front of the ship so had a covered balcony for obvious reasons, you could open two windows on it to look out and it had two chairs and a table.
The main bedroom was nice, they only change the bed once a week so you will have the same sheets all week, i guess to keep the laundry from being stowed under with washing. The bed was comfortable and we enjoyed a movie every night before we went to sleep from the tv in the bedroom and all our movies were free, we found something you did not have to pay for!!!
The main room had a sofa, table, two chairs, bar area, nespresso machine, mini bar and all sorts of glasses and glass shelving.
The second bedroom had a sofa/ sofa bed and separate small bathroom with shower, i think these courtyard villas would be ideal for families as the small room would be ideal for children.
Deck 17 Suite Cabins

Port & Shore Excursion Reviews