1. Home
  2. Cruise Reviews
  3. Celebrity Constellation
We chose this cruise based on the ports of call and length of the cruise and booked it over a year in advance. We went with family - for them it was their first cruise while it was our 7th (but first with Celebrity). We had been told Celebrity was the best for cross generational travel and were very excited to be sharing it with our adult kids. What we found was that it was not an upscale cruise line...rather average. Many things were great but there were lots of misses and room for improvement. The check in process was smooth and went quickly, but getting our luggage took forever - like until dinner time (our kids got theirs right away). We ordered early room service (7am) the next day as we had an early tour booked and our food never showed up before we had to leave at 8am. So we didn't try that again! We had problems with our laundry service and also plumbing issues in the bathroom which sent gross black particles up through the shower drain and onto the bathroom floor. They did fix it the next day but it did put a damper on our enjoyment of our veranda cabin. The other complains have to do with constantly trying to get you to upgrade your drinks package, internet, specialty dining, and shore excursions. We had booked all but one port for private excursions at less than the cost of the hordes of bus tours provided buy the cruise line. And we did resent having to pay for a bus to take us into the port - after paying what we did for the cruise itself. We felt that it was constant bombardment to part with our money. Shopping on board was mediocre at best. We decided against booking another cruise with them while on board but would rather consider our options later this year or next. The good things were the talented shows each evening, our wonderful servers in the dining room who made us feel special and took time to visit with us and get to know our preferences. Kudos to them! Meals were basically quite good but we did have some misses in the dining room on several occasions. Our one special dinner in the Tuscan Grill was absolutely fabulous (food and service both). Guess it was worth paying for the upcharge for one special night. We enjoyed all the ports of call, with the exception of Zadar which we walked through in about an hour and ended up returning to the ship on the bus we had to pay for. The tendering worked quite well too and we loved having the ice water and iced towels to cool off with when returning from the hot ports. We talked to several other cruise critic/returning Captains Club members who shared their disappointment with Celebrity this time (like one couple was even downgraded as they oversold their cabin type).

Great itinerary but ship needs to rethink the term "luxury"

Celebrity Constellation Cruise Review by twbiggs

5 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Eastern Mediterranean
  • Cabin Type: Deluxe Ocean View with Balcony 2C
We chose this cruise based on the ports of call and length of the cruise and booked it over a year in advance. We went with family - for them it was their first cruise while it was our 7th (but first with Celebrity). We had been told Celebrity was the best for cross generational travel and were very excited to be sharing it with our adult kids.

What we found was that it was not an upscale cruise line...rather average. Many things were great but there were lots of misses and room for improvement. The check in process was smooth and went quickly, but getting our luggage took forever - like until dinner time (our kids got theirs right away). We ordered early room service (7am) the next day as we had an early tour booked and our food never showed up before we had to leave at 8am. So we didn't try that again! We had problems with our laundry service and also plumbing issues in the bathroom which sent gross black particles up through the shower drain and onto the bathroom floor. They did fix it the next day but it did put a damper on our enjoyment of our veranda cabin.

The other complains have to do with constantly trying to get you to upgrade your drinks package, internet, specialty dining, and shore excursions. We had booked all but one port for private excursions at less than the cost of the hordes of bus tours provided buy the cruise line. And we did resent having to pay for a bus to take us into the port - after paying what we did for the cruise itself. We felt that it was constant bombardment to part with our money. Shopping on board was mediocre at best. We decided against booking another cruise with them while on board but would rather consider our options later this year or next.

The good things were the talented shows each evening, our wonderful servers in the dining room who made us feel special and took time to visit with us and get to know our preferences. Kudos to them! Meals were basically quite good but we did have some misses in the dining room on several occasions. Our one special dinner in the Tuscan Grill was absolutely fabulous (food and service both). Guess it was worth paying for the upcharge for one special night.

We enjoyed all the ports of call, with the exception of Zadar which we walked through in about an hour and ended up returning to the ship on the bus we had to pay for. The tendering worked quite well too and we loved having the ice water and iced towels to cool off with when returning from the hot ports.

We talked to several other cruise critic/returning Captains Club members who shared their disappointment with Celebrity this time (like one couple was even downgraded as they oversold their cabin type).
twbiggs’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Constellation price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews