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Emerald Princess Review

4.5 / 5.0
Editor Rating
1669 reviews
7 Awards

A great cruise ship that cannot cope.

Review for Emerald Princess to the Mediterranean
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jobfox
2-5 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Sep 2016
Cabin: Balcony

We chose this cruise because it suited where we wanted to go at a time we wanted to go. The ship itself is a nicely laid out ship although a bit tired. It was being repainted during the course of the voyage. The cabins were of average cruise ship size and reasonably appointed with basic toiletries and towels. There was an electronic safe where you select the combination number. The bed was nice and comfortable. (We requested twin beds because of my disability but got queen size).

We were anytime dining and the food was excellent. I am coeliac and the head waiter was exceptional in helping me to select a suitable menu for the next night. The main restaurants were very good. However, the 24/7 Horizon buffet left a lot to be desired. Split into 4 parts it was difficult for me to find which area was producing gluten free food. I felt that this could have been remedied by putting the gluten free symbol on a sign outside the one that was recommended. The crockery was plastic with plastic cups and beakers and wooden stirrers.

Most of the entertainment was good but average with very little that could be classed as excellent. It mainly finished by 11.00pm. It was very difficult to get into the theatre as it only sat 800 when there was over 3,000 passengers. Some shows were on for 2 shows a night for 2 nights and there were passengers who went to every show. Maybe the ship needs to introduce a cabin card swipe system so people can only go once to that particular show to give others a chance. The coffee lounge was always packed by selfish people who just sat there reading books with no drinks thus preventing people who wanted to use the facilities of the coffee bar a seat.

Cabin Review

Balcony

Cabin BE

Great cabin very well maintained by Cabin Steward Lino a great guy very polite and obliging.

Port Reviews

Genoa

It was Sunday and just about everywhere was shut with no ship arranged tours.

Gibraltar

A great place to visit and sightsee as well as some great duty free shopping. Lovely British feel to the rock.

Southampton

A crowded busy port due to the Boat Show. Just glad to get to the ship.

11 Helpful Votes

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