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Van Gogh Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2 Reviews

Improvements needed.

Van Gogh Cruise Review by naysmiths@gmail.com

5 people found this helpful
Trip Details
  • Sail Date: Sep 2016
  • Destination: France
  • Cabin Type: undefined

Visit to Camargue area on first day was very long time on the bus with very little wildlife to see. Would recommend leaving it out. Especially after a 5hr bus ride from Lyon to meet up with the tour the day before. Then my bag was dragged up judder bars onto the boat by a young girl and broke off the wheel. Staff tried to fix it but I have had to buy another bag. No apology given.

Instructions to find meeting point at Georges Brassiere were very poor. We wandered around for an hour after getting off at Lyon Panache station. Very stressful. Not a good start.

All other sightseeing destinations were very good. Guides were excellent and very personable. Very busy days and too long on buses though. Needed to be given more information on thevery time frames. Doing walking tours in the afternoon in 32 degrees with no water given as we left boat. Need more flexibility if staying in a certain place.

Breakfasts were boring. Only pineapple and melon offered 2 days. If you didnt drink coffee you had to get your own tea in very small cups. Same hot food every day. The scrambled eggs were not nice. Need more choice. Lettuce during lunch was old and withered. I told waitress and she just shrugged her shoulders. Lunches were set menus. A choice would have been good.

Purser was very good. Helpful and personable.

Night time skit was so amateurish and embarrassing to watch. It was done by the waiters and was dreadful. LEAVE IT OUT. Need more night-time entertainment.

Need to enforce casual tidy dress for meals. One man near us wore a scruffy singlet EVERY night for dinner. DISGUSTING. Staff should have asked him to go and change. He did have shirts with him.

Wine choices for meals were very limited.

Gala dinner was excellent.

Mainly French speaking. Some Americans, Norwegians and Four New Zealanders. They always gave the ship information in French first. Then the French would start talking when giving the information in English and Portuguese. It made us feel like we weren't equal.They needed to alter it around as to what language they used first.

Enjoyed the destinations. Loved the Lyon night cruise but improvements need to be made as mentioned above.

naysmiths@gmail.com's Full Rating Summary
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Cabin Review

Cabin Upper deck 270


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