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this was worst cruise out of 14 we have taken..when I read reviews I always say, o some people just like to complain, but regarding this ship I fully understand.first, check in was a nightmare, they took us in circles to sit us in different places,it was the girls first day at check in desk, she was clueless what to do, took forever....got to our room, 7070 and was not what we wanted, had obstructed view balcony and when we put out the loveseat sized sofa bed, it went right into the dresser so when we wanted to go to the bathroom in the middle of the night, we either had to be long jumpers or step on my grandson, not to mention it was , I think, a safety issue, blocking the path to door. so we had the bed lowered above our heads, which made so so much noise it sounded like it would come down in the middle of the night..first night in dining room, girl paraded us around dining room because she couldn't find our table and finally said, o just sit here...never got drink we ordered or coffee..moved our table the next night and got excellent service after that. the nightmare at the pool with the chairs was horrible, I am 67 yrs old , and having spent thousands on a cruise, had to put a towel on the ground to lay and get sun....however, finally found roddericks, pool attendant, who was best thing about ship..he wound put post it notes with the times chairs were empty and took towels after 30 min,,was excellent at his job...all this within 4 days of our 11 day cruise..took concerns to front desk to carlos who just had blank look on his face and could only say, sorry....REALLY?... customs at the end was horrible, told us to be there by 6:15 a.m.and they never showed up until 7..so many angry people..no one I spoke with had anything good to say..entertainment was very lacking, had 1 good show out of 11. We met first time cruisers who were very unimpressed, I told them to try a bigger ship because they are a lot nicer..love RC but this was horrible..even little things, like getting a wake up call we never got...the final thing they said was....hope you have a better time next time...UGG this I suppose to be the royal treatment?i think not..i hope everyone who said they would write there experiences really does... only gave good review of dining because of second seating

Worst Ever

Radiance of the Seas Cruise Review by krisnut

4 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Hawaii
this was worst cruise out of 14 we have taken..when I read reviews I always say, o some people just like to complain, but regarding this ship I fully understand.first, check in was a nightmare, they took us in circles to sit us in different places,it was the girls first day at check in desk, she was clueless what to do, took forever....got to our room, 7070 and was not what we wanted, had obstructed view balcony and when we put out the loveseat sized sofa bed, it went right into the dresser so when we wanted to go to the bathroom in the middle of the night, we either had to be long jumpers or step on my grandson, not to mention it was , I think, a safety issue, blocking the path to door. so we had the bed lowered above our heads, which made so so much noise it sounded like it would come down in the middle of the night..first night in dining room, girl paraded us around dining room because she couldn't find our table and finally said, o just sit here...never got drink we ordered or coffee..moved our table the next night and got excellent service after that.

the nightmare at the pool with the chairs was horrible, I am 67 yrs old , and having spent thousands on a cruise, had to put a towel on the ground to lay and get sun....however, finally found roddericks, pool attendant, who was best thing about ship..he wound put post it notes with the times chairs were empty and took towels after 30 min,,was excellent at his job...all this within 4 days of our 11 day cruise..took concerns to front desk to carlos who just had blank look on his face and could only say, sorry....REALLY?...

customs at the end was horrible, told us to be there by 6:15 a.m.and they never showed up until 7..so many angry people..no one I spoke with had anything good to say..entertainment was very lacking, had 1 good show out of 11. We met first time cruisers who were very unimpressed, I told them to try a bigger ship because they are a lot nicer..love RC but this was horrible..even little things, like getting a wake up call we never got...the final thing they said was....hope you have a better time next time...UGG this I suppose to be the royal treatment?i think not..i hope everyone who said they would write there experiences really does... only gave good review of dining because of second seating
krisnut’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Cabin 7070
not what expected..see review had obstructed view, so be careful when you book
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Port & Shore Excursion Reviews