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We chose Norwegian again because of recent good experiences and this particular itinerary. From the first day, we were burdened with a room directly under the Garden Buffet, where they apparently spend all night moving food, washing dishes, etc. It was unbelievably noisy and right over our cabin. All night long. Coupled with very mediocre food, particularly tasteless desserts, problems with getting credit for our prepaid items, spending way too much time with Guest Services....they just don't have their act together on the Dawn. Worst experience in our 19 cruises. Entertainment (other than Second City) was sub-par, worst comedian we ever saw. Very very limited activities on the Canada portion of the trip, like they knew the older crowd weren't sophisticated about being entertained. Absolute minimal communication from the captain on weather or sea conditions. We were sad and frustrated, having had other good cruises with Norwegian. This experience will absolutely turn us back toward the other cruise lines.

Beware - the Dawn is Not Ready for Primetime

Norwegian Dawn Cruise Review by Lauren14

2 people found this helpful
Trip Details
We chose Norwegian again because of recent good experiences and this particular itinerary. From the first day, we were burdened with a room directly under the Garden Buffet, where they apparently spend all night moving food, washing dishes, etc. It was unbelievably noisy and right over our cabin. All night long. Coupled with very mediocre food, particularly tasteless desserts, problems with getting credit for our prepaid items, spending way too much time with Guest Services....they just don't have their act together on the Dawn. Worst experience in our 19 cruises. Entertainment (other than Second City) was sub-par, worst comedian we ever saw. Very very limited activities on the Canada portion of the trip, like they knew the older crowd weren't sophisticated about being entertained. Absolute minimal communication from the captain on weather or sea conditions. We were sad and frustrated, having had other good cruises with Norwegian. This experience will absolutely turn us back toward the other cruise lines.
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Cabin Review

Mid-Ship Inside
Cabin IA 11109
Noisy. All night. Moved to #11609, same exact problem. People/cabins should not be located under such noise. Finally moved to #8122 which was quiet, but much smaller.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews