JEWELLERY BOX WITH A STING: Norwegian Jewel Cruise Review by Diana

Norwegian Jewel 4
Member Since 2000

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Sail Date: April 2009
Destination: Baltic Sea
Embarkation: Dover
The Norwegian Jewel was like a jewelry box beautiful on the surface but rubbish in the inside by the attitude of SOME of its staff.  Only used the 'free' restaurants and the standard of service was not good, also I never saw our cabin person all cruise- was it a man or a woman.  The cabin was not cleaned properly before we came into it as it had a pair of womens pants left on the shelf.  Yuk.  No milk left at any time for our coffee/tea when we got back at night.  The cabin was inside and very dingy and I would hate to see it in full sunshine.  Our first cabin 5605 was so noisy that we requested a move which took 4 days for them to agree saying the ship was full.  They lied, the cabin we eventually moved to had not been used since we boarded. 

All the staff seemed to be working very long hours and doing several jobs as well.  Because the ship had on board the Noro-virus which spread very quickly, it was no suprise that the staff More couldn't cope. I was told the virus came on board at Dover but an american lady told me it was already onboard by then.

Now for some good feedback, in all the public rooms the standard of decor and cleanness was excellent, but the best was in the Blue lagoon, best place to eat although limited menu, lovely friendly staff who couldn't do enough to make you happy.

For the British cruiser it was all very Americanized, sell, sell, sell.  No prices for drinks were displayed and they were expensive with a 15% cover charge on everything.  The $12 dollars a day service charge is the real shocker, as we booked the week before the travel agent never informed us that there was an additional cost on top of the price we paid.  How can you pay a service charge before you have received the service, its just the american way I know but I didn't pay it as our service was none existent.  You go down to reception on the last day and they get you to fill in a form to exclude it from you final bill.

The best bit of the ship was by far the entertainment it was fabulous the best we have seen and do they do it well.

The ship went to Denmark, Germany, Estonia, Russia, Finland and Sweden.

We did our own thing at all the ports except St Pertersburgh because of we all needed a visa to enter Russia so going on a tour was what we did.  We went to the Ballet to see Swan Lake and it was wonderful, we also did a trip to see the sights around St Petersburg the next day but we spent the 3 hours trying to move in traffic, still we saw some of it.

Overall I won't be going on an NCL cruise again as it is rip off time, they are even selling DVD's of how to make an animal from a towel, if you go expect to be in mini america even the trivia quizzes were only understandable by the americans.  Buyer Beware. Less

Published 05/12/09
Helpful? Thank Diana

Cabin review: IE5553 Mid-Ship Inside

Cabin 6505 was horrendous, noise from the galley above all night, noise from the storage underneath all night, and doors slamming shut next door at all hours by crew going in and out of there service areas all through the night. Moved along to cabin 5553 and it was nice and quite except it was very dirty. If you want to have 2 adults and 2 children in an inside cabin think again, there is no room to put the fourth bed which is stored under one of the single beds also no space to put clothes for 4 people.

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Port and Shore Excursions

Don't do a cruise tour just hop on the local bus and it will take you into the centre of town where you can shop or go to the famous Tivili Gardens and its easy to get back to the ship.

Not a lot to see although you can get a taxi for 4 people for around 50 euros and see the highlights, Olympic stadium etc. not worth a ships tour.

Read 613 Helsinki Reviews

What a lovely place to dock at, no need for a ships tour as its right on you door step, just walk under the tunnel and you will come to a wonderful canal with cafe on either side. You can also take the local train to Rockstof if you want to do a bit of shopping although it was bank holiday on the day we went.

Unless you have a visa you have no choice but to book a ships tour. We went to the Ballet in St Petersburg and saw Swan Lake and it was a dream come true. The next day we did a tour of the city and it was amazing just as I had imagined it would be fabulous. Although we did get stuck in the rush hour like and other big city. It did'nt matter as Russian went by us. The port area is new and being built on by reclaiming the land and will take a number of cruise ships in the future, however we were the first ship of the season and it was a nightmare to get off the ship and to get back on again. You need photocopies of your passports as well as your passports.The authorities were filming everything so hopefully it will improve. The weather was amazing it was early may and it was 28 degrees.

It takes 50 minutes to walk into Stockholm from ship although you could get on the hop on hop off bus that cost 25 euros each. Take ships tour and do the river cruse.

No need for a ships tour if you can walk ok, it takes about 20 minutes to walk to the centre of town and what a suprise, as you leave the ship it all looks quite industrial but then after a short walk and try to cross some fast roads we come to the wonderfull cobbled area of Tallin. It was like coming into fairy tale place with wonderful bars and buildings dating from 14 centry. You can buy your russian dolls from hear just incase you cannot get them in Russia. Try the wild boar and bear steaks if you dare.

Read 695 Tallinn Reviews

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