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Celebrity Silhouette Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
1,939 Reviews

Celebrity need to lift their game

Celebrity Silhouette Cruise Review by paulben

1 people found this helpful
Trip Details
  • Sail Date: Sep 2016
  • Destination: the British Isles & Western Europe
  • Cabin Type: Deluxe Veranda 2A

We chose this cruise because it was Celebrity and it was going to ports and cities that we haven't been to as this was our 5th cruise with them and it was as expected up to the Celebrity standard in most things except the dining was nowhere as good as before and as the waiters told us they have taken a lot of the better dishes off the menu and put the main three dishes people expect on different nights all on one night the last chic night so they only have to supply one expensive dish to everyone as they can't eat the three at one go eg lobster, duck or beef wellington as these were on seperate nights on the same ship same time last year.

They have also stopped the supervisors on the buffet and the quality of the meals is good but they arent ckecked and by the time some dishes run out they take forever to replace them.

We know that cost is a big thing and saving money is important but to penny pinch on a full ship of cruisers is a big mistake and they will get the new cruise customers but the loyal people will either pay less for a cruse with a line that supplies the same for less or go to a more expensive line and get what they pay for

Overall the cruise and the staff were above and beyond what was expected and you have to feel sorry for the cabin staff as in another penny pinching move they have gone from two to one person to service the same amount of cabins and they can hardly get there work done and dont have time to interact with the people they get to look after.


paulben's Full Rating Summary
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Cabin Review

Deluxe Veranda 2A
Cabin 2A 8297

cabin was perfect


Port & Shore Excursion Reviews

Bilbao

nothing worth doing as museum impossible to get in

Private Tour

great city did the pirate tour was excellent

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Cartagena (Spain)

caught hop on hop off bus worth the money as quite large city

Palma de Mallorca (Majorca)

caught shuttle into town great cathederal and old town

Canal Boat Tour

well run and worth the money

View All 39 Canal Boat Tour Reviews

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paulben
1 Reviews Written
1 Helpful Votes
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