1. Home
  2. Cruise Reviews
  3. MSC Orchestra
This is unquestionably the worst cruise ship we have been on over a twenty years plus of sailing, Customer relations desk and its staff - were in the main very off hand, We had a problem with noise being so close to the engines - I had asked to speak to the manager of customer relations it took TWO days before she repondended -- EXTRAS It seemed to us that everywhere you looked - 'It was an Extra' At one of the ports Katakolon -whose town was 15 minutes away -there was a charge of 22.9 euros to shuttle you in! We had paid for a drinks package in advance, although we noticed that bottled water coffees soft drinks etc all at a extra charge RESTAURANT the Buffet restaurant offered oval plastic plates, every single one of them chipped around the edges - surely an area for harbouring germs, EMBARKATION having queued in 30 degree sun - with hundreds of other passengers we felt like cattle - no soft drinks on offer - until you were actually inside, our first thought was to get to the nearest point for some liquid drink, we headed straight to the Buffet only to find the soft drinks dispenser out of order ( which seemed to be this way the whole of the cruise) In the evening retiring to our cabin - we thought a TV movie would be a nice relaxer - only to find no movies offered even though advertised in their entry booklet DINNER The main chef apparently featured in TV food critic programmes We found the food very unimaginative - some courses having just come out of the very cold fridge - did not seem right? SWIMMING POOL AREA the towels provided were of the poorest quality you could imagine OVERALL IMPRESSION THIS WAS THE WORST CRUISE EXPERIENCE WE HAVE HAD - WE WOULD NEVER RECOMMEND THIS CRUISE LINE TO ANYBODY - EVER!

THE WORST CRUISE EVER -- AVOID THIS CRUISE LINE

MSC Orchestra Cruise Review by Cobblers1947

9 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Eastern Mediterranean
  • Cabin Type: Interior Stateroom – Fantastica
This is unquestionably the worst cruise ship we have been on over a twenty years plus of sailing,

Customer relations desk and its staff - were in the main very off hand,

We had a problem with noise being so close to the engines - I had asked to speak to the manager of customer relations it took TWO days before she repondended --

EXTRAS

It seemed to us that everywhere you looked - 'It was an Extra'

At one of the ports Katakolon -whose town was 15 minutes away -there was a charge of 22.9 euros to shuttle you in!

We had paid for a drinks package in advance, although we noticed that bottled water coffees soft drinks etc all at a extra charge

RESTAURANT

the Buffet restaurant offered oval plastic plates, every single one of them chipped around the edges - surely an area for harbouring germs,

EMBARKATION

having queued in 30 degree sun - with hundreds of other passengers we felt like cattle - no soft drinks on offer - until you were actually inside, our first thought was to get to the nearest point for some liquid drink, we headed straight to the Buffet only to find the soft drinks dispenser out of order ( which seemed to be this way the whole of the cruise)

In the evening retiring to our cabin - we thought a TV movie would be a nice relaxer - only to find no movies offered even though advertised in their entry booklet

DINNER

The main chef apparently featured in TV food critic programmes

We found the food very unimaginative - some courses having just come out of the very cold fridge - did not seem right?

SWIMMING POOL AREA

the towels provided were of the poorest quality you could imagine

OVERALL IMPRESSION

THIS WAS THE WORST CRUISE EXPERIENCE WE HAVE HAD - WE WOULD NEVER RECOMMEND THIS CRUISE LINE TO ANYBODY - EVER!
Cobblers1947’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get MSC Orchestra price drops
250,000+ people have entered their email

Cabin Review

Interior Stateroom – Fantastica
Cabin I2 111136
Okay but half of my cloths were left still in the case - no room!
Xilofono Deck Inside Cabins, Balcony Cabins, Suite Cabins