We selected a one-way cruise from Vancouver to Seward (AK) before a business meeting in Anchorage, and to celebrate our wedding anniversary. Chose this cruise line because they had the route we needed at the time it was needed. But we will not sail a second time on this ship or cruise line.
Most of the staff are Filipino, who have the gift of hospitality. Especially noteworthy was Michelle who worked at the Exploration's Cafe and Riben, our cabin attendant. Food was average in all eating areas except for the Pinnacle Grill and the Rotterdam Dining Room.
While embarkation and disembarkation went smoothly, we had issues with our cabin (Veranda Vista Suite). While the cabin needs to be updated, that wasn't the big issue. We asked for a chemical free room because of allergies and had it for the first 3 days. But when sheets were changed, they weren't chemical free. That was a rough night of intermittent sleep. Next day we alerted them to the issue, and they said they would change sheets to chemical free. Unfortunately all they did was put another set of non-chemical free sheets. We had to strip the bed that night and sleep on the mattress or in bathrobes.
Good location but needs updating. Toilet constantly had bad odor of urine even before we used it, and stayde that way throughout cruise. Cabin could use more lightning...
Best day at sea and on the cruise. Majestic and beautiful. Happy we hung in there and did not get off the ship and go home earlier in the cruise...