Seven Seas Navigator Cruise Review by Spysmum
- Sail Date: September 2016
- Destination: Western Mediterranean
- Cabin Type: Deluxe Suite
The luxury was lacking in many areas, poor dining service, indifferent desk staff, almost non existent daytime activities, and lack of decent live music were all areas they failed to live up to the hype.
The newly refurbished public areas were elegant , as was our large deck 6 cabin, and embarkation and disembarkation were smoothly handled.
Our cabin was a delight, elegant decor, large size and a decent bathroom were plus points, but we were unimpressed with the sea themed Occitan toiletries. I was astounded to find no body lotion was provided , a must on ships with the chlorinated water.
Cabin service was excellent, as was the prompt room service, but service was indifferent in so many other areas.
The ship had a large library with comfortable seating but limited book choice,
The main dining room, Compasss Rose had some of the worst service we've experienced, even when only half full. We avoided this restaurant when we could, preferring the Italian themed Sette mare, using the same area as La Veranda. The latter was our lunchtime choice with salads and hot dishes on offer
Food was of high quality, but portions were often over large , and vegetables only appeared on request. We were very disappointed to realise that the publicised caviar was remarkably lacking, 3 tiny spoonfuls were all we were offered during the entire cruise. I do not care for meat, but found the " pan fried" this or that boring, greasy and small portioned. Fine dining it was not!
The pool area was delightful, but cruising waiters thin on the ground, unlike other luxury lines. There seemed to be few quiet spots, to just read or ocean watch, and avoiding cigarette smoke proved to be a challenge!
Daytime activities were virtually non existent, if one was not on an excursion. The so called enrichment activity was a harsh voiced lecturer, talking about the middle eastern empires .
The excursions were the highlight of this cruise, with interesting choices on offer, mostly in fairly small groups, which invariably had excellent local guides. We had booked one or two beforehand, and were welcomed to join excursions on the same day, a very pleasant surprise. Several excursions include a break for local foods and wines in pleasant locations and in Venice we were thrilled to ride in a gondola through part of the wonderful Grand Canal , Our one disappointment was Santorini, a lovely spot, but the excursion focused on the barren volcanic rock on the still erupting island mid caldera.
It is unlikely we would sail with Regent Seven Seas again. The physical product is good, the ship was elegant, but the poor service in many areas let them down . We felt that this so called " premium" product was overpriced and simply offered poor value compared with other luxury lines
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