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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Great Cruise on Emerald Princess

Emerald Princess Cruise Review by ES5331

3 people found this helpful
Trip Details
  • Sail Date: Aug 2016
  • Destination: Europe
  • Cabin Type: Balcony

Having read some of the reviews (after we had booked!) we were concerned that we had made the wrong choice - delighted to report that we had a wonderful cruise and would have happily stayed on the ship and replay the holiday again! Original cruise choice was based on price of balcony compared with other cruise lines and Princess was the cheapest by a significant margin. Super quick embarkation - although we were late (major M25 problems) and would have missed the ship had 2 coaches laid on by Princess for passengers from "up north" not been delayed too. Be warned - they will not wait normally!

We enjoyed the ship and the staff were polite, helpful and pleasant. British captain, mainly British first officers and UK passengers - the general atmosphere and culture on the ship was relaxed and very pleasant. Weather was brilliant and thoroughly enjoyed the ports. We like the more traditional cruise ship layout - rather than the new mega ships and quickly found our way around the ship.... very similar to Ventura. Some areas were looking a little tired (ship built in 2007) but this did not spoil our enjoyment and the Atrium area is lovely, as you would expect on a ship of this size.

We certainly noticed the impact of the low £ rate against the dollar on board - and my perception was that the drinks were a little more expensive than the last RC cruise we went on 2 years ago - but frankly drinks are always a rip off on cruises, as are the cost of excursions, although generally we find the guides to be very knowledgeable. Tip - cruise line often runs a "flash sale" on trips with 10% discount - about 2-3 weeks before cruise. Allowed to bring on 2 bottles of wine and alcohol purchased on shore wasn't confiscated as it is by other cruise lines.

The food was good in the buffet, but on occasion I felt could be hotter and the choice wasn't quite as varied when compared with the huge buffet areas on the much bigger cruise ships - but more than adequate - and generally seats could be found when required, even at busy times! We thought the food in main restaurants was very good and having opted for " any time" dining for the first time - found that it worked well and even when busy, the "buzzer alert" system was efficient and usually the wait was no longer than 20 minutes... worst wait was 30 mins. Any time diners could also book restaurants if booking before 5pm. 4-5 additional speciality restaurants - but I thought extra cover charges pricy at $19-39 dollars per person.

The entertainment was fine and varied - although not first class - the ships dancers/singers were very good and thoroughly enjoyed their shows but they only lasted for 35-40 minutes and there were only 3 on a 14 night cruise - the rest off the nightly theatre programme was filled a variety of solo acts, which we didn't see. Two deck/pool parties - were good but felt the Entertainments Team could have made them better. No lecture programme other than the "Port Lectures", Spa, or Art Auction type stuff. The port expert was good and enjoyed his chats. I didn't find the sales pitches for the stores, spa or art auctions anymore OTT than on other cruise lines... they are all the same... and we had no problem switching off or ignoring them! Same with the photographers - always present but politely backed off when you said "no thanks".

The ship was packed - loads of kids - so the two main pool areas were manic - but adult only pool and the adult only "sanctuary" provided alternative areas (extra charge for the latter - but one or two fellow passengers apparently found a back door in). I didn't see any lifeguards at all (so you must keep a close eye on kids) and the deck crew rarely checked unruly behaviour. Getting a sunbed on sea days was a challenge - but the deck crew enforced the "15 minutes absent and towels and belonging removed" rule - be warned - some passengers delighted in "grassing up" fellow passengers!!! Smokers are contained in only two areas on the outside deck - which worked well for all - non-smokers could avoid pollution and the smokers had the best social circle and gossip on the ship!

Loved Movies Under the Stars" - some great films, football etc and screen resolution was really good. Liked that deck side ice cream, pizza bar and grills were open until 11pm (great for the Movies) - many ships that I've been on close these down at around 8pm. Pools stayed open late too, often until after 10pm. Café in Atrium open 24/7 otherwise restaurants open a variety hours from 5am to 11pm plus 24/7 room service - mainly FOC and reasonable selection on menu. Warning - 4 Passengers were left behind a Gibraltar as they didn't get back on time... and the Customer Officers were out in force at Southampton and had a field day with cigarette and alcohol smugglers who had stocked up in Gibraltar (£20 for 200 cigs in duty free)!!!

Best bits - Jacuzzi at back of boat after 6/6.30pm usually empty - really hot and great to unwind after a hard day sight seeing, Movies under the Stars, main dining rooms in evening, ships dancers, spotting dolphins around Gibraltar and Iberian coast, ports and sight seeing, beds very very comfortable - best I can recall at sea (but were medium to soft which suited me). Main moans - it took over 1.5 hours to get off ship via tender at Corsica - although was very quick to get back on ship in spite of queue, 15 min rule on sunbeds a bit too draconian, cost of full day trips to Rome and Florence (although thoroughly enjoyed them!). Overall I would recommend the Emerald Princess and would certainly book for another cruise... if I can get a good deal again!


ES5331's Full Rating Summary
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Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
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Onboard Experience
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Cabin Review

Balcony
Cabin BB A510

Clean and reasonable size. Small but adeqaute balcony - which could have done with a clean... Bed and pillows were very comfy - had a great nights sleep. Best ever at sea, Loads of space to hang clothes as "walk-in" type wardrobe area by bathroom. Bathroom was small and shower was also small - manageable for us but others may find them cramped. Shower was hot, but not very powerful, controls - easy to use. Reasonable, but not luxurious toiletries (soap, lotion, shower gel, shampoo/conditioner) - although we always gtake our own. Towels changed daily - no plea to consider environment and re-use - which you generally find on cruise ships and you may take issue with this if you are"green"! Very pleasant and polite and helpful cabin steward.


Port & Shore Excursion Reviews

Corsica (Ajaccio)

By the time we got off ship we had missed the market which closed at lunch time. Went to Napolen's House - expect queues - closes from 12.30 to 2pm and ensured we timed our visit for 2pm opening and got at front of queue. About 7 euros entrance discount for over 65's and FOC children The walked to beach - only 10 mins from port - narrow and packed as 3 cruise ships were in port at the same time - but pleaseant beach and views and lovely swim. Many people did the "road train" but it was very very busy.

Florence & Pisa Tour

Good guide, very knowledgable. All day trip with lunch expensive. Lunch was nowhere near as good as Rome! Only 45 mins in Pisa. Frusrated that we wasted time in Florence in leather shop - for demo which was really a sales pitch - we walked out and found a lovely (and cheap) cafe. Whistle stop walking tour - saw main sights from outside with good explanation from guide. Also went into Academy museum to see David.

View All 274 Florence & Pisa Tour Reviews
Milan Walking Tour

Great guide took us to Milan. Local guide was clearly knowledgable but couldn't understand what she said! Wish we had booked extra trip to see Last Supper - however we had a tour on main sights from outside fort, cathedral (really lovely worth seeing), arcade with designer shops etc - central area compact and fairly easy to get around - bar church with "Last Supper"... 0.5km walk. Went to La Scala Opera House - about 7 euros entrance and discount for over 65s and students.,,, delighted to go inside - small museum and exhibition included. Headed off for lovely lunch in local resturant and shopping! Good day!

View All 6 Milan Walking Tour Reviews
Gibraltar

Been several times before. Walked into town - a good 15 mins walk. Cabs offered good value trips £22 per person to main sites and pick up either from port or in centre of town. but negotiated with cab driver to to do a short tailored tour to Light House. Great pub lunch. Did plenty of duty free shopping as new duty free shop opened in port.

Marseille

Took cruise shuttle to town $10-12 per person return. Very pretty port.Then took road train up to Cathedral - nice trip and Catherdral is lovely with fab views. More shopping followed... for local Provence fragrances ...followed by great crepes. Plenty of resturants in port area. Picasso muesem is easy walk next to shuttle drop off and we should have made the effort ..... but too shattered after 3 days of 7am starts in Italy!

City Tour

Rome for Families - did key sites we wanted - St Peters - Vatican museum and sistine chapel and inside Colosseum & 30 mins shopping. Great lunch in lovely resturant. Got in via VIP entrance in Colosseum - so actual got into areana area. Main problem was that we didn't get enough time in Vatican Museum or St Peter. Tourist spots - usual rip off for drinks - 4 euros for coke.

View All 349 City Tour Reviews
Barcelona

Long distance to centre - cruise laid on coaches - cost $10 round trip person. Took Cab to La Sagrade Familia (24 Euros). We had pre-booked entrance tickets on line before cruise and therefore know exactly that we would get in and exactly what time we would get in! You MUST book in advance. Magnificent! Then took cab to Las Ramlas and walked down - love the in-door food marketmarket and Smoothies for 1 euro and cheap "take away" tapas. Got local cruise termial bus back from Christoper Columbus monument 3 euros each - slightly cheaper than cruise ship coaches...


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