• Cheers to 25 years: Celebrate with Us!
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Balmoral Review

4.5 / 5.0
Editor Rating
227 reviews
31 Awards

Disappointed

Review for Balmoral to the British Isles & Western Europe
User Avatar
Evenette
First Time Cruiser • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Sep 2016
Cabin: Superior Outside

Embarkation went smoothly. Entertainment team good. Meals in main restaurant good. Palms cafe under staffed and food ok. At times very unclear where soup, gravy was being served and under staffed, no clear direction. The lounge areas I felt were under staffed, on several occasions after waiting to be served then had to wait up to 15 mins or more for our drinks, which necessitated me having to check that we had not been forgotten. Cabin corridors dents and marks on walls, pool loungers shabby, seen better days and overall appearance of a 3 star hotel, definitely not worth the price we paid. Disembarkation was a shambles with many elderly folk having to stand for an hour or more which I found unacceptable, not enough seats for them to sit on. Excursions we felt were very expensive. Did not feel,we had value for money. This was my first cruise with Fred Olsen and was expecting something better doubt if we will cruise with them again.

Cabin Review

Superior Outside

Cabin B

Cabin was of a good size plenty of wardrobe space and good shower room. Nice large picture window. Carpets a bit stained but overall ok.

28 Helpful Votes

Find a Balmoral Cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

We have updated the Cruise Critic Privacy and Cookie Statement effective on October 1, 2020. Please click here for more information.