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We chose this cruise as it was to be a family holiday for my birthday with my wife,daughter,2 grandsons and my daughters friend, having originally booked and being told it was. direct flight we were later informed that Carnival had altered the flights to connections in Germany flying with Lufthansa and returns through Holland with KLM with very poor flight times especially with 2 young children My wife & I have cruised before with 2 different cruise companies but decided on the Carnival Vista as it was billed as a fun cruise which with first time cruisers and young children and a casual type of cruise we thought it would suit all parties Embarkation was ok and my only comment would be we had to pick a slot which if the flights were organised by Carnival you would have thought they would have informed us of? The ship itself was OK with plenty of things to keep young & older cruisers entertained but with bizarre height restrictions on the slides the slowest of which children had to be taller to be allowed on, having said that it did depend on which staff members were at the top of the slides as some did not seem to mind who went down No problems with the cabins our inside cabin was more than adequate the problems were with the dining, the Horizons restaurant was a farce with the staff at times unable to understand basic English and constantly getting orders wrong,after 3 attempts we decided to eat at the Marketplace on deck 10 but disappointingly the choices as with the Horizon was repetitious & poor Apart from the Red Frog pub & brewery the staff at all the other bars seemed low on moral & overworked for the amount of people on board and subsequently service suffered, having said that the extortionate prices plus gratuities & local tax on top made drink prices rediculous I did complain to Guest Services but was treated with contempt when complaining about the service and the fact that various items kept disappearing from our Sun beds when we went to the pools etc The excursions we went on we're as expected as we have cruised Europe before, the entertainment was not as good as previous cruises and the venues were small with poor views if you were late in arriving Overall this cruise did not live up to its billing despite the efforts of the cruise director who tried very hard to make things go with fun

Disappointing Experience

Carnival Vista Cruise Review by Shaz cruise

6 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Europe
  • Cabin Type: Interior
We chose this cruise as it was to be a family holiday for my birthday with my wife,daughter,2 grandsons and my daughters friend, having originally booked and being told it was. direct flight we were later informed that Carnival had altered the flights to connections in Germany flying with Lufthansa and returns through Holland with KLM with very poor flight times especially with 2 young children

My wife & I have cruised before with 2 different cruise companies but decided on the Carnival Vista as it was billed as a fun cruise which with first time cruisers and young children and a casual type of cruise we thought it would suit all parties

Embarkation was ok and my only comment would be we had to pick a slot which if the flights were organised by Carnival you would have thought they would have informed us of?

The ship itself was OK with plenty of things to keep young & older cruisers entertained but with bizarre height restrictions on the slides the slowest of which children had to be taller to be allowed on, having said that it did depend on which staff members were at the top of the slides as some did not seem to mind who went down

No problems with the cabins our inside cabin was more than adequate the problems were with the dining, the Horizons restaurant was a farce with the staff at times unable to understand basic English and constantly getting orders wrong,after 3 attempts we decided to eat at the Marketplace on deck 10 but disappointingly the choices as with the Horizon was repetitious & poor

Apart from the Red Frog pub & brewery the staff at all the other bars seemed low on moral & overworked for the amount of people on board and subsequently service suffered, having said that the extortionate prices plus gratuities & local tax on top made drink prices rediculous

I did complain to Guest Services but was treated with contempt when complaining about the service and the fact that various items kept disappearing from our Sun beds when we went to the pools etc

The excursions we went on we're as expected as we have cruised Europe before, the entertainment was not as good as previous cruises and the venues were small with poor views if you were late in arriving

Overall this cruise did not live up to its billing despite the efforts of the cruise director who tried very hard to make things go with fun
Shaz cruise’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Service
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