Silver Spirit Review

5.0 / 5.0
354 reviews

Service not up to par for a luxury cruise line

Review for the Mediterranean Cruise on Silver Spirit
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LuckyLouise
10+ Cruises • Age 70s

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Additional details

Sail Date: Aug 2016
Cabin: Veranda Suite

This was our first time on a Silversea cruise and for the most part we enjoyed every minute. Embarkation in Venice was very efficient and within a very short time we were in our suite.

Dining experiences. Dined in Le Champagne our first night on board. The food was fine, but the party of 10 that was also there spoiled the whole evening for us. They were loud, inebriated (one gal had to help her boyfriend/husband out of the restaurant as he couldn't walk), used foul language and were totally disrespectful to the other diners. Several people at tables around us left, and those of us who were still there when the group left applauded their departure. The staff did nothing! We reported this to the reception staff and, at the least, hoped for a response from someone telling us they were sorry about our experience, but we heard nothing. Hardly worth the $80 cover fee. At the Grill I asked for drawn butter for my prawns and the waiter brought me some green butter. I asked for regular drawn butter and his reply was, "Do you realize I have to go all the way down to deck 4 to get that for you? You should have told me when you ordered the prawns you wanted butter". We got the maitre'd's attention and he had drawn butter on the table in 5 minutes. Totally unacceptable response.

The Silver Spirit needs some sprucing up. The carpet is well worn on all the stairs. They actually closed off one set of stairs during our whole cruise so they could recarpet it!

Cabin Review

Veranda Suite

Cabin V2

No space between the foot of the bed and the mirrored wall. One of us had to step aside to let the other one pass. The "bowl" type sink sitting on top of the bathroom counter takes up way too much space leaving very little counter space. If the water is turned on too high it splashes all over the place. The faucet fell off one day and the plumber had to be called to fix it. Adequate closet space and plenty of shelves. Nice verandah.

Port Reviews

Venice

Very crowded, but since we've been there before we didn't mind and just enjoyed wandering the streets and window shopping and eating along the canals.

Hvar

Wandered around on our own. Took a taxi up to the fortress to enjoy the amazing views and then hiked back down. Enjoyed a lovely lunch on the waterfront and even took part in a Mass at Our Lady of Grace church.

Zadar

We enjoyed just walking around the old city on our own. Took the small train all the way around the city and then went exploring on our own. Loved the "Sea Organ" and watching the locals diving and swimming off the sea wall.

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