As a family group we have taken a Boston to Bermuda 8 times . We are usually a group of 28.
This year the service was atrocious . 20 minutes to get a drink . 50 minutes waiting for the next plate in the dinning room . The Bistro and Cagney's seem to be normal.
I don't know if the were understaffed or all new to the ship . It was the second or third cruise after a refit at dry dock. Went to the new Pub Restaurant , the waiter took our order but forgot to put it in till we reminded him .
Cabin was very nice . They had done a soft rehab so new carpets , drapes a bed linens .
Roomy mini suite
we traveled on our own to Horseshoe Bay and other Beaches .
we picked up a mini van at the port
We had a mini suite and that was nice . Roomy enough drawers and closet space . Small but comfortable balcony . Room Stewart was very good .
Food was good but service not so good .
Entertainment was also good decent singer and comedian .
Bermuda is always lovely . Horseshoe Bay still is one of my favorites. So easy to get to , take the local bus and walk down the hill . Cabs are very easy to get to come home . Also very easy to share a cab back to the ship