I chose the NCL based on a previous cruise to the Caribbean which was a great experience. This cruise did not even come close to the level of service or quality unfortunately.
Embarkation was crazy but moved along quickly. My husband and I were upgraded to a partially obstructed room on the 8th deck. The cabin was was small and you could hear your neighbors. There was a small flat screen TV that played the same things in a endless loop.
Dining was poor. The service was especially slow with the food not so great in the sit down included restaurants.
No notification was made to when we would be in the area. My husband and I were having breakfast when a notification came overhead that we would only be at the glacier for one hour.