Queen Mary 2 (QM2) Review

The Remastered Queen Mary

Review for Transatlantic Cruise on Queen Mary 2 (QM2)
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ima*traveler
6-10 Cruises • Age 80s

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Sail Date: Aug 2016
Cabin: Balcony

Queen Mary 2 Remastered -- Myeh!

The Queen Mary 2 was in dry dock in Hamburg from the end of May through the third week of June, resuming her crossings of the Atlantic just a few weeks before our Eastbound crossing on July 6, and our return sailing from Southampton on August 1. The "remastering", as Cunard calls it, was advertised heavily for many months. So, I was looking forward to the wonders we would find aboard.

I'm sure if we were occupants of one of the several brand new suites dropped onto the 13th deck while the ship was in dry dock, enjoyed some of the improvements in the other most expensive suites, or inspected the newly cleaned and painted hull or engine pods, we would have seen many great improvements. From our vantage point, staying in a middle-level balcony stateroom, the ship was beautiful, but the "remastering" was greatly over-hyped. To be fair, the Carinthia Lounge and the King's Court buffet, available to all, are very nicely redecorated. There is also much beautiful, new carpet in many of the public areas. In a giant leap forward into the latter part of the last century, the tiny TVs that sat on the counter next to the vanity have been replaced by 42" flat panel TVs mounted on the wall, opposite the bed and love seat. There are probably other areas that have been redone that we didn't use or didn't notice.

Cabin Review

Balcony

Cabin BB

For us, as middle-of the-road balcony stateroom guests, the ever-present hyping of the remastering was a yawn. Other than the new TVs, nothing was done to the vast majority of the staterooms. Ours still had scuffed walls, dingy, pilled carpets, and rust on the veranda. The new TV system had bugs not worked out on the first few crossings. Our television was stuck on Korean language menus and controls, and the volume control was inoperative. Technicians did come in promptly and replace the television. On the second day my key card didn't work. I assumed I had carelessly demagnetized it, and I took it to the purser's desk to be re-encoded. Still it didn't work. When we found that my wife's card also no longer worked, I went back to the purser. They thought probably the door lock had failed overnight. A few hours later, someone came and replaced the door lock. Then, the cabin stewardess' card key wouldn't work in the new lock. A couple of days later the new TV developed a mind of its own, repeatedly turned itself on and off endlessly. The technician determined another new TV would be needed (not that we really watch much TV on a cruise.) Since the TV technicians were finished for the day, he said it would be replaced the next day. As he tried to leave I had to tell him that it was not accepable to leave the TV alternately turning itself off and on all night. He eventually figured out how to get behind the TV mount to disconnect the power. The next day a third TV was installed.

Port Reviews

Southampton

We only had an overnight stay in Southampton. We did find taxis were aplenty and we enjoyed an overnight stay at Ennios Boutique Hotel.

New York (Manhattan)

What can I say that hasn't been said about New York. We've been there several times before, and always enjoy it. Saw a Broadway play and had a good dinner.

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