Sirena Cruise Review by Seawatch1
- Sail Date: August 2016
- Destination: Western Mediterranean
- Cabin Type: Penthouse Suite
However, when you arrive in your penthouse suite, and my comments can only be on that type of accommodation, what a disappointment. It was blatantly obvious that, apart from the bathroom, no major work had been undertaken. The built-in furniture had not been replaced, badly fitting cupboard doors and drawers, a mini television tucked away in a difficult to view but moveable position. This was on a concealed bracket within a cupboard and if you forgot to return it within the cupboard when retiring, it was a certainty that if you got up in the night, one could have sustained personal damage. Cabin and balcony chairs, together with the vary small tables would appear to have been replaced as had the carpet and curtains. The refrigerator and safe appeared to be original. This was a very poor example of a Penthouse suite and it is most interesting that, if comparing it to the sister ship Ocean Princess, that cruise line call that level as Mini-Suites, which is a more truthful description. Both have an area of 322 sq.ft and even the suite numbers are the same. On talking to other guests, all had the same view about the 'refurbishment'. As one person said, a lick of paint and new carpet seemed to be the order of day.
The vast majority of staff were excellent, given the pressures they were under. The entertainment was somewhat less then average and there would appear to be a strong need for a replacement cruise director.
The food was very good, although there were some issues with undercooked lobster and overcooked steaks. In line with most cruise lines these days, shortage of staff in the Grand Dining Room did not allow time for any conversation with the waiters.
The splash pool had not been changed from original, very, very small, no chance of swimming unless you were the only one there.
Bar staff were great and the selection of drinks was good but very expensive. If you like a drink, take the premium drinks package, it will save you a lot of money.
In conclusion we were very disappointed with this ship and, would we sail on it again, never, never, never.
We feel as if we have been totally misled by the Oceania publicity and wonder if this has anything to do with the takeover by NCL who do not do luxury cruising. Our next cruise is with Regent, also now owned by NCL and it will be interesting to make a comparison.
I would suggest the reader looks up the details of the Sun Princess on Princess Cruises as this is a sister ship of Sirena when built and comparisons can be made.
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