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We had wanted to take a Mediterranean cruise for our 30th wedding anniversary. Since we own 4 weeks with Marriott, we were able to use our vacation club points to choose this cruise. We booked this in the summer of 2015 and were able to get a Neptune Suite for the cruise. Our plan was to arrive early in Rome, stay several days there first, and then board the cruise. We stayed at the Boscolo Exedra in Rome and booked a car service to take us to the port, which is a good distance from the center of Rome. We arrived at the port around 230p and were promptly met by stewards to assist with tagging our luggage. We had expedited check-in and basically walked right to our room. Our luggage was brought about 1.5 hours later. After the required muster drill, we went back to unpacking and setting up for the cruise. Our Suite: We were in suite 7089 on the Rotterdam deck. Our suite gave us access to the Neptune Lounge on the same level. This was a nice perk if you wanted to grab a quick cup of coffee or tea and a snack without having to go to one of the dining rooms. The suite itself was quite spacious with plenty of room to store luggage, clothes, and personal items. There was a large screen TV with access to limited live TV, plenty of movies, music, and more. Our bath had a separate shower as well as a shower with tub. There were 2 sinks and a small vanity area to put on makeup. Dryer, magnifying mirror, iron and board were all provided. Toiletries were from Elemis, the same as the on-board spa. The electrical ports were abundant and worked for US or foreign adapters. It was also nice that each side of the bed had 2 USB connections that could be used for charging as well. We also had free laundry and dry cleaning for the cruise as a bonus for being in a Neptune Suite; this was appreciated and helped limit the amount of laundry to do once we returned. The ship was refurbished in April 2016 and is in great shape. It is a nice size - about 2000 people and 800 crew - and does not feel too big. There are 2 pools - both on the Lido deck. The one for kids is in the front and where the Dive In cafe is. The adult pool is in the back of the Lido deck and there are plenty of lounge chairs and seating chairs for use. Spa & Fitness: The spa is medium size, but they offer quite a bit of services - from massages and waxing to hair and nails to fillers. The fitness center is adequate with most folks using the treadmills or free weights. They publish a list of classes that can be taken during the cruise and sign up is easy. Dining: There are several restaurants on the ship for dining. We mainly ate at the Lido Market for the majority of meals when not on an excursion. Canaletto and the Pinnacle Grill were two of the special restaurants that have an added charge; we ate at both and thought the food and service was good. There were several mornings where we had breakfast by room service; this was a nice treat as well. Tours: We booked all our excursions prior to the cruise. All of them were very good with knowledgeable tour guides and drivers. The tours that included meals were in very nice restaurants and added to the ambiance of the visit. We were given ample time for bathroom breaks, time to eat, time to visit, and time to shop. My only complaint was that I did not think the original info was clear about final port tours; they made it seem that only those staying on the ship could book the published tours and that was not the case. (And the reason we made separate arrangements for Barcelona.) Entertainment: There is a small casino on the ship and they try to make it fun for the passengers with tournaments. Many bars are on the ship and each offers its own ambiance. With the exception of the dueling piano singers by the casino, all the entertainers were very good. The movie theater is a good size and we watched one film there during a day at sea. You can purchase internet access packages while at sea; the information is provided in the suite when you arrive. Disembarking was fairly simple. We had made prior arrangements to leave early in the morning because of a mid-morning flight so we had an expedited exit from the ship. The final bill was left for us outside our door before we left; there are kiosks on the ship on the 1st desk where you can check you bill during the trip. This is smart so that any problems with billing can be taken care of in advance and not on the day before leaving. Overall, we loved this cruise and plan to take another one in the future with HAL. The staff were all so friendly and pleasant that we really felt at home on the ship. We look forward to cruising on the Oosterdam again.

Amazing Mediterranean Cruise

Oosterdam Cruise Review by iluvlabbies

6 people found this helpful
Trip Details
We had wanted to take a Mediterranean cruise for our 30th wedding anniversary. Since we own 4 weeks with Marriott, we were able to use our vacation club points to choose this cruise. We booked this in the summer of 2015 and were able to get a Neptune Suite for the cruise.

Our plan was to arrive early in Rome, stay several days there first, and then board the cruise. We stayed at the Boscolo Exedra in Rome and booked a car service to take us to the port, which is a good distance from the center of Rome.

We arrived at the port around 230p and were promptly met by stewards to assist with tagging our luggage. We had expedited check-in and basically walked right to our room. Our luggage was brought about 1.5 hours later. After the required muster drill, we went back to unpacking and setting up for the cruise.

Our Suite: We were in suite 7089 on the Rotterdam deck. Our suite gave us access to the Neptune Lounge on the same level. This was a nice perk if you wanted to grab a quick cup of coffee or tea and a snack without having to go to one of the dining rooms. The suite itself was quite spacious with plenty of room to store luggage, clothes, and personal items. There was a large screen TV with access to limited live TV, plenty of movies, music, and more. Our bath had a separate shower as well as a shower with tub. There were 2 sinks and a small vanity area to put on makeup. Dryer, magnifying mirror, iron and board were all provided. Toiletries were from Elemis, the same as the on-board spa. The electrical ports were abundant and worked for US or foreign adapters. It was also nice that each side of the bed had 2 USB connections that could be used for charging as well. We also had free laundry and dry cleaning for the cruise as a bonus for being in a Neptune Suite; this was appreciated and helped limit the amount of laundry to do once we returned.

The ship was refurbished in April 2016 and is in great shape. It is a nice size - about 2000 people and 800 crew - and does not feel too big. There are 2 pools - both on the Lido deck. The one for kids is in the front and where the Dive In cafe is. The adult pool is in the back of the Lido deck and there are plenty of lounge chairs and seating chairs for use.

Spa & Fitness: The spa is medium size, but they offer quite a bit of services - from massages and waxing to hair and nails to fillers. The fitness center is adequate with most folks using the treadmills or free weights. They publish a list of classes that can be taken during the cruise and sign up is easy.

Dining: There are several restaurants on the ship for dining. We mainly ate at the Lido Market for the majority of meals when not on an excursion. Canaletto and the Pinnacle Grill were two of the special restaurants that have an added charge; we ate at both and thought the food and service was good. There were several mornings where we had breakfast by room service; this was a nice treat as well.

Tours: We booked all our excursions prior to the cruise. All of them were very good with knowledgeable tour guides and drivers. The tours that included meals were in very nice restaurants and added to the ambiance of the visit. We were given ample time for bathroom breaks, time to eat, time to visit, and time to shop. My only complaint was that I did not think the original info was clear about final port tours; they made it seem that only those staying on the ship could book the published tours and that was not the case. (And the reason we made separate arrangements for Barcelona.)

Entertainment: There is a small casino on the ship and they try to make it fun for the passengers with tournaments. Many bars are on the ship and each offers its own ambiance. With the exception of the dueling piano singers by the casino, all the entertainers were very good. The movie theater is a good size and we watched one film there during a day at sea. You can purchase internet access packages while at sea; the information is provided in the suite when you arrive.

Disembarking was fairly simple. We had made prior arrangements to leave early in the morning because of a mid-morning flight so we had an expedited exit from the ship. The final bill was left for us outside our door before we left; there are kiosks on the ship on the 1st desk where you can check you bill during the trip. This is smart so that any problems with billing can be taken care of in advance and not on the day before leaving.

Overall, we loved this cruise and plan to take another one in the future with HAL. The staff were all so friendly and pleasant that we really felt at home on the ship. We look forward to cruising on the Oosterdam again.
iluvlabbies’s Full Rating Summary
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Cabin Review

Neptune Deluxe Verandah Suite
Cabin SB 7089
Lovely, large cabin with private veranda. Large king size bed with large bathroom and sitting area. Couch and two chairs for watching TV. Plenty of room to move around or just to relax.
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