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We’ve previously cruised on Carnival, Royal Caribbean, Princess and Celebrity. Last year we went on a Celebrity cruise to Alaska. This was our first Holland America cruise. Overall we were impressed with how well organized it was for the guests’ comfort. We did not have to wait in lines to embark; we sat in groups, and the luggage arrived quickly at our room. For the safety drill, we just gathered at the muster station rather than wearing life preservers or standing by the lifeboats. There were no daily ship-wide harangues from the cruise director. Daily newspaper summaries were available. When disembarking, we could wait in our cabin after having breakfast rather than in a public lounge. Overall the staff was friendly and helpful. We had interior cabin 6131; because it was wheelchair accessible, it was relatively spacious. The beds were comfy, the shower was hot and the room was quiet. It was very easy to set the thermostat, and the cabin had electrical sockets in both American and European voltage. The TV had a wide selection of movies and TV shows and live TV which came in handy when we hid in our cabin during a rough storm. We ate almost all our meals at the Lido buffet. Unlike other cruise lines, the chairs had cushions, the glasses were glass, not plastic, the tables had fresh orchids, and the staff provided the beverages. Hand washing machines provided a whirlpool for your hands. The food was the best of the cruise lines on which we have traveled. The baked goods, even the gluten free ones, were freshly made. The pizza stand made their pies fresh and the hot dogs and burgers had gourmet touches, such as crunchy onion ring bits. The fitness center had more treadmills and weight machines than the larger Celebrity ship we took last year. (Holland America should stop using paper cups for the water fountain because it results in too much trash.) There is also an outdoor basketball court. The rhythm and blues band was good. The shore excursions appeared overpriced so we just explored each port on foot, which helped us burn off those delicious buffet meals. At one port we bought a bus ticket to see some water falls. Drawbacks: (1) no trays in the Lido buffet. Sometimes the plates were hot. We could not serve ourselves; the staff served the food. This practice is more sanitary as fewer hands touch the serving spoons and it discourages overeating and minimizes food waste. Of course, nothing stopped the guests from going back for seconds; (2) the ship felt crowded. Perhaps this cruise was fully booked or the ship is smaller than average; (3) not enough staff in the Royal Dutch Café to clear or clean tables. Overall, we enjoyed the cruise and would sail with Holland America again.

First Holland America cruise and will sail with them again.

Koningsdam Cruise Review by donwjoe

18 people found this helpful
Trip Details
We’ve previously cruised on Carnival, Royal Caribbean, Princess and Celebrity. Last year we went on a Celebrity cruise to Alaska. This was our first Holland America cruise. Overall we were impressed with how well organized it was for the guests’ comfort. We did not have to wait in lines to embark; we sat in groups, and the luggage arrived quickly at our room. For the safety drill, we just gathered at the muster station rather than wearing life preservers or standing by the lifeboats. There were no daily ship-wide harangues from the cruise director. Daily newspaper summaries were available. When disembarking, we could wait in our cabin after having breakfast rather than in a public lounge. Overall the staff was friendly and helpful.

We had interior cabin 6131; because it was wheelchair accessible, it was relatively spacious. The beds were comfy, the shower was hot and the room was quiet. It was very easy to set the thermostat, and the cabin had electrical sockets in both American and European voltage. The TV had a wide selection of movies and TV shows and live TV which came in handy when we hid in our cabin during a rough storm.

We ate almost all our meals at the Lido buffet. Unlike other cruise lines, the chairs had cushions, the glasses were glass, not plastic, the tables had fresh orchids, and the staff provided the beverages. Hand washing machines provided a whirlpool for your hands.

The food was the best of the cruise lines on which we have traveled. The baked goods, even the gluten free ones, were freshly made. The pizza stand made their pies fresh and the hot dogs and burgers had gourmet touches, such as crunchy onion ring bits.

The fitness center had more treadmills and weight machines than the larger Celebrity ship we took last year. (Holland America should stop using paper cups for the water fountain because it results in too much trash.) There is also an outdoor basketball court.

The rhythm and blues band was good.

The shore excursions appeared overpriced so we just explored each port on foot, which helped us burn off those delicious buffet meals. At one port we bought a bus ticket to see some water falls.

Drawbacks: (1) no trays in the Lido buffet. Sometimes the plates were hot. We could not serve ourselves; the staff served the food. This practice is more sanitary as fewer hands touch the serving spoons and it discourages overeating and minimizes food waste. Of course, nothing stopped the guests from going back for seconds; (2) the ship felt crowded. Perhaps this cruise was fully booked or the ship is smaller than average; (3) not enough staff in the Royal Dutch Café to clear or clean tables.

Overall, we enjoyed the cruise and would sail with Holland America again.
donwjoe’s Full Rating Summary
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