The staff of the Marina very attentive. We were very pleased with the service provided by the wait staff and our room steward. The wait staff are very busy but we found that they try very hard to please. Our room steward was remarkable in her willingness to be helpful. We had a butler that was very pleasant but needed to communicate better and take more initiative. We would ask him for some and we would not hear back in a timely manner. We found that we had to make our own arrangements.
The food was very good and well presented. We hope that the tendency to use premixed foods like liquid eggs and orange juice from concentrate does not become a trend which would spoil Oceania's sterling reputation for quality meals. We also felt that the furniture throughout the ship although very stylish was snot comfortable. The seating was quite low. It was not uncommon to see a person being pulled out of the chair by a partner or friend.
The enrichment lectures with Kathleen Wulf were excellent. She provided a great deal of useful information both general and specific about the countries and cities that we were visiting. The cruise director was also helpful in recognizing that many passengers prefer to explore the destinations on their own. He would be sure to let us know of bus shuttles, taxi availability as well as tour buses like Hop On, Hop Off. The excursions that we took through the ship were good and took us to areas that we might not have discovered although we sometimes felt rushed with only 20-30 minutes free time.
Our stateroom was spacious and comfortable. We really enjoyed the comfortable bed and linen as well as the toiletries provided. Our stateroom was kept very clean and refreshed by our room steward Analyn. The balcony seating was comfortable. Although we were able to send voice mail messages with the phone, it was not easy to retrieve messages as the message display light did not work.