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We chose ncl because of the ports of call and length of stay at each port. We had travelled to the Caribbean previously with holland America and had a wonderful time but this cruise was disappointing. Not enough staff to service the boat; no areas for adults to sit quietly; children dominated the adult pool area; no where to sit by the pool after 10am unless you reserved a pool chair. Lack of waiters around pool. Restaurant service was fine after one incident of rudeness by staff members. Be aware they charge for everything especially water, it even cost money to play pool. Wi fi super expensive. Wouldn't cruise with them again! I must say that after complaining I think we were marked as, unhappy with service so far so things improved. Very disappointed because it cost us a lot of money toget to Europe and were disappointed with cruse generally

Disappointing cruise

Norwegian Spirit Cruise Review by Rodney123

4 people found this helpful
Trip Details
We chose ncl because of the ports of call and length of stay at each port. We had travelled to the Caribbean previously with holland America and had a wonderful time but this cruise was disappointing. Not enough staff to service the boat; no areas for adults to sit quietly; children dominated the adult pool area; no where to sit by the pool after 10am unless you reserved a pool chair. Lack of waiters around pool. Restaurant service was fine after one incident of rudeness by staff members. Be aware they charge for everything especially water, it even cost money to play pool. Wi fi super expensive. Wouldn't cruise with them again! I must say that after complaining I think we were marked as, unhappy with service so far so things improved. Very disappointed because it cost us a lot of money toget to Europe and were disappointed with cruse generally
Rodney123’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
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Entertainment
Cabin
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Shore Excursions
Service
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Cabin Review

Balcony
Cabin BC 10112
Good space but ensuite had quite a lot of mould.
Deck 11 Inside Cabins, Balcony Cabins