1. Home
  2. Cruise Reviews
  3. Britannia
The ship itself is looking quite worn for it's age for example lifts are out of order and buttons in the lifts are falling off. The theme throughout the ship seems to be brown which gives many of the rooms a dark and dull feeling. We had two cabins, one balcony and an inside opposite it. We were happy with the balcony cabin as the room feels quite cosy and pleasant. However, there were yellow stains all over the duvet and had to ask for this to be changed. In the inside cabin the bathroom had hair on the floor and a few toe nails as well! Both of the showers smelt of green mould and as the cruise continued there was a foul smell in the inside cabin bathroom. At the start of our cruise we could smell cigarette smoke on the balcony and to cut a long story short we finally caught the culprit after much stress and the deck officer caught them red handed after we had phoned the reception about the problem about four times. We had nice first lunch on board in the buffet but after that most of the food offered looked like school dinners. However, the curries were an exception to this. At peak times it could be hard to find a table. The hygiene in the buffet was terrible with most people walking in not washing their hands in the sinks provided. After the first day or two there was nobody to police this at the entrances to the buffet and the same goes for people filling up their water bottles at the drinks machine. No wonder there was a Norovirus outbreak a month ago! At the main dining room we had two nice meals out of the 7 evenings. We had poor quality steaks and most of the food was accompanied by canned vegetables and weird looking potatoes. However, we had nice waiters who were jolly and friendly. The entertainment was average at best in the theatre. The production shows were funny for all of the wrong reasons. There was a classical pianist who gave three recitals throughout the cruise and these were very enjoyable but only about 20 people turned up to this which is disgraceful when the ship carries about 4000 passengers! Apart from the odd few most of the staff were very miserable and often rude especially the check-in assistants. The Reception desk could not help you if it was outside of their well rehearsed automated script. St. Peter Port and La Rochelle were by far the best ports of call with La Coruña and Bilbao being a complete waste of time with absolutely nothing to do if you don't book a £200 per person excursion. There was a pneumatic drill noise for the first two days of the cruise which made our balcony unusable. There were builders digging up the concrete on the top deck and to say the noise was horrendous is an understatement. It stopped half way through the cruise thankfully but returned at 7:00am in the morning on disembarkation day! This ship is very overcrowded with only two Jacuzzis for 4000+ passengers. The sail-away was quite frankly embarrassing with Rule Britannia being chanted out- hardly think that is a good idea in today's climate. We will never sail again with P and O as they have shot themselves in the foot with their flagship boat which is one giant money making floating Butlins

P and O...think twice

Britannia Cruise Review by Codie123

24 people found this helpful
Trip Details
The ship itself is looking quite worn for it's age for example lifts are out of order and buttons in the lifts are falling off. The theme throughout the ship seems to be brown which gives many of the rooms a dark and dull feeling.

We had two cabins, one balcony and an inside opposite it. We were happy with the balcony cabin as the room feels quite cosy and pleasant. However, there were yellow stains all over the duvet and had to ask for this to be changed. In the inside cabin the bathroom had hair on the floor and a few toe nails as well! Both of the showers smelt of green mould and as the cruise continued there was a foul smell in the inside cabin bathroom. At the start of our cruise we could smell cigarette smoke on the balcony and to cut a long story short we finally caught the culprit after much stress and the deck officer caught them red handed after we had phoned the reception about the problem about four times.

We had nice first lunch on board in the buffet but after that most of the food offered looked like school dinners. However, the curries were an exception to this. At peak times it could be hard to find a table. The hygiene in the buffet was terrible with most people walking in not washing their hands in the sinks provided. After the first day or two there was nobody to police this at the entrances to the buffet and the same goes for people filling up their water bottles at the drinks machine. No wonder there was a Norovirus outbreak a month ago!

At the main dining room we had two nice meals out of the 7 evenings. We had poor quality steaks and most of the food was accompanied by canned vegetables and weird looking potatoes. However, we had nice waiters who were jolly and friendly.

The entertainment was average at best in the theatre. The production shows were funny for all of the wrong reasons. There was a classical pianist who gave three recitals throughout the cruise and these were very enjoyable but only about 20 people turned up to this which is disgraceful when the ship carries about 4000 passengers!

Apart from the odd few most of the staff were very miserable and often rude especially the check-in assistants. The Reception desk could not help you if it was outside of their well rehearsed automated script.

St. Peter Port and La Rochelle were by far the best ports of call with La Coruña and Bilbao being a complete waste of time with absolutely nothing to do if you don't book a £200 per person excursion.

There was a pneumatic drill noise for the first two days of the cruise which made our balcony unusable. There were builders digging up the concrete on the top deck and to say the noise was horrendous is an understatement. It stopped half way through the cruise thankfully but returned at 7:00am in the morning on disembarkation day!

This ship is very overcrowded with only two Jacuzzis for 4000+ passengers. The sail-away was quite frankly embarrassing with Rule Britannia being chanted out- hardly think that is a good idea in today's climate.

We will never sail again with P and O as they have shot themselves in the foot with their flagship boat which is one giant money making floating Butlins
Codie123’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Free Price Drop Alerts
Get P&O Britannia price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Port & Shore Excursion Reviews