We went to a presentation by the company after reading their literature. They appeared to offer a very good package with no costs outside of the quoted price. The cruise fulfilled all our expectations, with modern ships, well staffed and well maintained. The ship was immaculately clean, for example our bedding was changed daily. The staff were extremely friendly and helpful. My one concern before joining the cruise was that with 180 passengers there would be little personal space, this was not the case. Our cabin was larger than that advertised by some other cruise lines with adequate storage space. There was a wide choice of food, which was also plentiful and of good quality. There was a range of entertainments available each evening.
The included excursions were well organised with knowledgeable guides. The arrangements for joining and leaving the cruise were very efficiently organised with all luggage handling by the crew. There is no doubt that for a river cruise in the future we would not hesitate to book wth Emerald Waterways.
Cabin was very well maintained with friendly and efficient service by the steward. It contained everything necessary for our cruise