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Having cruised with Royal Caribbean on Navigator and Allure we couldn't wait to cruise the Med on Harmony to celebrate our first wedding anniversary. Let me say firstly, we had a great holiday and if you were a first time cruiser you would be blown away, however as a repeat cruiser I was left a bit disappointed. Pros - Great Ports and excursions. We booked two through RC La Speiza (Portafino, Rapallo & Santa Margareta) and Naples ( A taste of Sorrento and Pompeii). Both were fabulous and worth the cost we thought. - Wonderland - we loved this speciality restaurant!! - Cabin. Easily the biggest size we have had yet (central park view), very well laid out and plenty of clothes space. Housekeeping - excellent, friendly and called us by name upon every conversation. Cons - Customer service - doesn't compare to other RCI ships. On a few occasions we found staff very unhelpful and actually rude. We also experienced staff complaining and dis-ing the company on a passenger shuttle bus, which should never happen. A lot of work is required to bring customer service up to the same standard as on other ships. - MDR - food wasn't very flavourful but plenty of other options, so can't complain too much. - Lack of adult only space - although the Jacuzzi's are supposed to be adult only kids were in them all the time and even though staff would intermittingly come over and ask them to leave, they would just get in after. Casino - much more expensive than previous cruises. I was looking forward to having a go at roulette but at a min 5 dollar bet it was far too expensive. On other ships it has been min 1 dollar bet.

Great destination cruise but too much money for what you get in return

Harmony of the Seas Cruise Review by dizzycails

23 people found this helpful
Trip Details
Having cruised with Royal Caribbean on Navigator and Allure we couldn't wait to cruise the Med on Harmony to celebrate our first wedding anniversary. Let me say firstly, we had a great holiday and if you were a first time cruiser you would be blown away, however as a repeat cruiser I was left a bit disappointed.

Pros

- Great Ports and excursions. We booked two through RC La Speiza (Portafino, Rapallo & Santa Margareta) and Naples ( A taste of Sorrento and Pompeii). Both were fabulous and worth the cost we thought.

- Wonderland - we loved this speciality restaurant!!

- Cabin. Easily the biggest size we have had yet (central park view), very well laid out and plenty of clothes space.

Housekeeping - excellent, friendly and called us by name upon every conversation.

Cons

- Customer service - doesn't compare to other RCI ships. On a few occasions we found staff very unhelpful and actually rude. We also experienced staff complaining and dis-ing the company on a passenger shuttle bus, which should never happen. A lot of work is required to bring customer service up to the same standard as on other ships.

- MDR - food wasn't very flavourful but plenty of other options, so can't complain too much.

- Lack of adult only space - although the Jacuzzi's are supposed to be adult only kids were in them all the time and even though staff would intermittingly come over and ask them to leave, they would just get in after.

Casino - much more expensive than previous cruises. I was looking forward to having a go at roulette but at a min 5 dollar bet it was far too expensive. On other ships it has been min 1 dollar bet.
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Cabin Review

Cabin 9235
Very spacious, beautiful and clean.
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Port & Shore Excursion Reviews