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My family (mother, grandfather, and his girlfriend) took the week long cruise out of Long Beach on the Carnival Miracle. By the end of day 1, it was abundantly clear we would never take another trip on Carnival again. Being native Southern Californians, we all met a single house and then drove down to the Long Beach terminal. Embarkation was a nightmare. I was the sole non-senior citizen on the trip and traveling with two people who require assistance walking and hearing. Given our unique challenges, we opted for Faster to the Fun, which did get us right to a check in agent with no line, but we were immediately chided for bringing 2 cabins to the agent at once. I explained that since they needed help standing, we couldn't just leave them in the line. The agent was still rude and forgot to give 2 of us sign and sail cards. Boarding of the ship was also delayed for 2 hours due to technical problems which left everyone outside with minimal seating. The process for handicap assistance is absurd, it was paper based on you had to pray that the pushers found you among the crowd. The FTTF got about half of our bags there early and got us entry to our rooms which were filthy. I am talking inches of dust on the desk and hair on the sheets. The ship is decorated in hideous garish over the top decor that is deteriorated. The only room that wasn't jarring to the eyes was the Alchemy Bar. We all guessed the ship was about 40-50 years old and were shocked to find out it was only 12. Public spaces and rooms were tiny and the hallways are all jagged, making the layout confusing and almost impassable with a walker or wheelchair. We had extended balconies, which sounded like a great idea, except that they were so narrow the loungers had to be turned sideways to walk past them, rending the whole balcony useless. The rooms were cramped and felt very dated and dilapidated. The food in a word was inedible. At every meal at least one person was left with a meal that they took a bite of and refused to eat. At peak, 4 of of 6 people refused to eat the food they were served. The only edible desserts were the molton cake and the sherbert. The quinoa and baked tomato and the fun french toast were the two stand out dishes that were by far the worst things ever given to a person to eat. The pizza was the only consistent edible food on the buffet, and always had a long line. Entertainment: There was entertainment? The comedians were good, there was nothing else for adults. Service was horrible. Our waiter never came to check on us and would only notice that we didn't eat our dinner when they came to clear plates. One day our breakfast was left sitting for 30 minutes, so we all had an ice cold breakfast. Frequently we were brought the wrong items. Getting a lemonade was almost as hard as wrestling it away from a bear. The cabin stewards were overworked and didn't have the time to adequately take care of the cabins. The final nail in the coffin was when an 85 year old fell in the bathroom, and we called 911, not only were both calls answered after 10 rings by guest services, it took in excess of half an hour for someone to show up. Once we got to medical services, the staff there was great. Thankfully other than a massive hematoma, she was ok, but had her injuries been any more serious, that kind of response could have had serious consequences. This was not an isolated incident, as we heard another passenger experience a similar wait time Never ever ever again.

I will never ever sail on Carnival again.

Carnival Miracle Cruise Review by dascherz

17 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Mexican Riviera
  • Cabin Type: Extended Balcony
My family (mother, grandfather, and his girlfriend) took the week long cruise out of Long Beach on the Carnival Miracle. By the end of day 1, it was abundantly clear we would never take another trip on Carnival again.

Being native Southern Californians, we all met a single house and then drove down to the Long Beach terminal. Embarkation was a nightmare. I was the sole non-senior citizen on the trip and traveling with two people who require assistance walking and hearing. Given our unique challenges, we opted for Faster to the Fun, which did get us right to a check in agent with no line, but we were immediately chided for bringing 2 cabins to the agent at once. I explained that since they needed help standing, we couldn't just leave them in the line. The agent was still rude and forgot to give 2 of us sign and sail cards. Boarding of the ship was also delayed for 2 hours due to technical problems which left everyone outside with minimal seating. The process for handicap assistance is absurd, it was paper based on you had to pray that the pushers found you among the crowd. The FTTF got about half of our bags there early and got us entry to our rooms which were filthy. I am talking inches of dust on the desk and hair on the sheets.

The ship is decorated in hideous garish over the top decor that is deteriorated. The only room that wasn't jarring to the eyes was the Alchemy Bar. We all guessed the ship was about 40-50 years old and were shocked to find out it was only 12. Public spaces and rooms were tiny and the hallways are all jagged, making the layout confusing and almost impassable with a walker or wheelchair.

We had extended balconies, which sounded like a great idea, except that they were so narrow the loungers had to be turned sideways to walk past them, rending the whole balcony useless. The rooms were cramped and felt very dated and dilapidated.

The food in a word was inedible. At every meal at least one person was left with a meal that they took a bite of and refused to eat. At peak, 4 of of 6 people refused to eat the food they were served. The only edible desserts were the molton cake and the sherbert. The quinoa and baked tomato and the fun french toast were the two stand out dishes that were by far the worst things ever given to a person to eat. The pizza was the only consistent edible food on the buffet, and always had a long line.

Entertainment: There was entertainment? The comedians were good, there was nothing else for adults.

Service was horrible. Our waiter never came to check on us and would only notice that we didn't eat our dinner when they came to clear plates. One day our breakfast was left sitting for 30 minutes, so we all had an ice cold breakfast. Frequently we were brought the wrong items. Getting a lemonade was almost as hard as wrestling it away from a bear. The cabin stewards were overworked and didn't have the time to adequately take care of the cabins.

The final nail in the coffin was when an 85 year old fell in the bathroom, and we called 911, not only were both calls answered after 10 rings by guest services, it took in excess of half an hour for someone to show up. Once we got to medical services, the staff there was great. Thankfully other than a massive hematoma, she was ok, but had her injuries been any more serious, that kind of response could have had serious consequences. This was not an isolated incident, as we heard another passenger experience a similar wait time

Never ever ever again.
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