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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Cabin (balcony A437) too small for 3 people and feel like being fleeced on board

Emerald Princess Cruise Review by Nomad01

4 people found this helpful
Trip Details
  • Sail Date: Jul 2016
  • Destination: the Western Mediterranean
  • Cabin Type: Balcony

Cabin A437. Far too small for two adults and one child; 3rd bed is lowered by steward each evening and is immediately over the main bed. It is unsettling for the sleepers who may as well be in a small bunk bed! Balcony was in need of painting and repair with rust and broken lock to next cabin. Could not get balcony door to lock. You can hear the next cabin's toilets flush and TV, etc.

Drinks packages: Overpriced for what you get! Especially the soda package that promises soft drinks, mocktails and hot chocolate, however, there are just 5 mocktails to choose from that are basically slush puppies in a plastic child's cup; soft drinks are limited to fountain only cola and sprite.

Overcrowded: The small pools are surrounded by deck chairs which are in no way sufficient for the vast number of passengers - hence people are up very very early to unfairly reserve them :( Also, the pools were full of small children all the time (mostly unsupervised) with teenagers and adults feeling uncomfortable to enter as you feel you are in a goldfish bowl - if you have any issues about your body shape or size you won't have the confidence to enter. Many women did not go in as everyone just stared (or ogled) at them!

Entertainment: Even for cruise ship standards, the live entertainment was very poor. Any entertainer worth seeing was therefore in high demand by the passengers who, just like the deckchair reservists, arrived at the venues hours before to get the limited seats.

Food: As you expect from a luxury liner the food was abundant with dining rooms (fixed or anytime), specialist areas (at extra costs) and large buffets. First-time cruisers will find this a good experience but others will compare the quality and variety against other cruises they have previously been on and realize the chooses, options and quality is less than expected.

Fleeced: This ship seems to have a fundamental business policy that is all about making as much money as possible from the passengers who have already paid a small fortune already. Be prepared that every talk, event, shop, dinning room waiter, etc, will do their best to offer 'specials' that when totted up could cost you a lot of money.

Staff: Most of the staff and crew will bend over backwards to assist and help. Obviously this is in accordance with the Princess training and expectations. However, it needs to be considered that their pay is low, they work long hours and work for 9 months of the year without a holiday. Their pay is also linked to a daily gratuity charge to each passenger on board. But are they getting all the tips you expect them to receive. You will not see any steward, waiter, cleaner or bar tender that is British or American which seems to be unfair... could this be that they are cheaper? Not sure. Remember that the gratuity is descretionary which means you can go to the reception on board and cancel it altogether and then tip who you want; you can pay less of the gratuity; you could opt not to include tips from your children, etc. It's up to you!

Alcohol: You are not allowed to take any on board other than a 70cl bottle of wine per passenger. Any bought in the duty free shop or at shore will be kept until you disembark for home. This is the policy of all the cruise companies I've been with but I feel is nothing more than a way of forcing you to buy over priced drinks from their own bars! Tip: buy your duty free from shops on shore. For example, I bought x4 bottles of x1 liter of Smirnoff red label vodka in Gibraltar for £20 with the same product costing £44 on board... still cheap at 44 quid but remarkable at £20!!


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Cabin Review

Balcony
Cabin BA A437

Far too small for two adults and one child but fine for 2 only. 3rd bed is lowered by steward each evening and is immediately over the main bed! It is unsettling for the sleepers who may as well be in a small bunk bed. You also feel it may collapse under certain sea conditions. Balcony was in need of painting and repair with rust and broken/corroded lock to next cabin. Could not get balcony door to lock. You can hear the next cabin's toilets flush and TV, etc. Hairs and dust in drawers and clothes storage.


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Nomad01
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