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Booked this cruise because the promotion advertising looked like it was what we wanted and the sailing date suited. Reserved a two room veranda suite on deck 3, these cabins are directly under the walking/ running track on the top deck which results in overhead noise even though it is supposed to be a walking track that is restricted 8pm to 8am. The other disappointment was that the large window ( 2m x 2m) double glazed window was shattered this we were told happened on the previous cruise and they had been in touch with maintenance to make repairs further down the river, an apology and a bottle wine was given but the window was never repaired. The cabin steward was excellent as was the concierge who booked special city tours for us. The food was a big disappointment, at times it was over cooked, bland and vegetables were only served if you ordered the steak which was in my opinion the best selection on the menu. The waiters in the dining room were not skilled in their service, I would suggest they go and wait tables on a Princess Cruise to see how it down correctly. Dinners were not reminded to use the hand on entering the dinning room. The smorgasbord served in " Aquavit " lounge had a better selection at lunchtime than the dinning room, I would liked to have seen "sneeze covers" on the food, that might explain why a large number of passengers appeared and sound like they had a cold. Would I cruise with Viking again? Definitely not.

Disappointing Cruise

Viking Vili Cruise Review by jimws

3 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Europe River
  • Cabin Type: Veranda Suite
Booked this cruise because the promotion advertising looked like it was what we wanted and the sailing date suited. Reserved a two room veranda suite on deck 3, these cabins are directly under the walking/ running track on the top deck which results in overhead noise even though it is supposed to be a walking track that is restricted 8pm to 8am. The other disappointment was that the large window ( 2m x 2m) double glazed window was shattered this we were told happened on the previous cruise and they had been in touch with maintenance to make repairs further down the river, an apology and a bottle wine was given but the window was never repaired. The cabin steward was excellent as was the concierge who booked special city tours for us. The food was a big disappointment, at times it was over cooked, bland and vegetables were only served if you ordered the steak which was in my opinion the best selection on the menu. The waiters in the dining room were not skilled in their service, I would suggest they go and wait tables on a Princess Cruise to see how it down correctly. Dinners were not reminded to use the hand on entering the dinning room.

The smorgasbord served in " Aquavit " lounge had a better selection at lunchtime than the dinning room, I would liked to have seen "sneeze covers" on the food, that might explain why a large number of passengers appeared and sound like they had a cold. Would I cruise with Viking again? Definitely not.
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Cabin Review

Veranda Suite
Cabin AA 316
Cabin was very clean and the Stewart was excellent but the location under the top deck was noisey.
Upper Deck Balcony Cabins, Suite Cabins