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AmaLyra (APT) Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
3 Reviews

BUYER BEWARE - APT European River Cruise

AmaLyra (APT) Cruise Review by Phill and Kerry

37 people found this helpful
Trip Details
  • Sail Date: Mar 2016
  • Destination: Europe River

Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully.

Budapest to Amsterdam Friday 18 March for 15 days.

We believed we had researched this holiday thoroughly before booking with APT. We asked the correct questions. We finally booked with APT because we liked the fact it was an Australian owned company. We believed the testamonials from the APT owners and we liked what we saw on heir DVD's, brochures and information books.

We now know that ALL APT brochures, information and DVD's are false, implied, misleading and deceptive.

Firstly, we saw your APT ad for $5,995 per person twin share (fly free and free upgrade). Flight Centre, Hastings went on to charge us $9,840.50 per person. (Our free room upgrade alone was an extra us $800).

Majority of people on the cruise got 2 for 1 offer and paid between $5,000 and $6,000 per person because they booked last minute or through the cruise expo.

This information was the opposite of what Flight Centre, Hastings told us.

When pulling up in Budapest to the APT Cruise ship it was definitely NOT the Cruise ship that we were shown in the brochures or DVD's and it had just had a paint job to cover up all the imperfections.

There were no balcony suites. There was no pool on the top deck (as we were shown when booking). We were advised that every room had their own mini-bar that was re-stocked every day. There was no mini-bar nor bar fridge (for that matter) and we had warm bottles of water left in the room on the side boards.

We could not take photos of most Palaces we visited. Beware when travelling over the Easter Period (as most town, shops) you go to are closed - what a waste of money that was.

We expected to see an equestrian show at the horse riding school - instead we were shown empty arena and horses that we could not take pictures of. APT brochures again are implied and misleading.

Oh - one of our favourites.... Rudesheim - Gondola Ride. If you get a chairlift on the way up the hill and the same thing brings you back - it is called a chairlift! Not a Gondola (regardless of the correct name call it what it is). Once again, implied and deceptive.

The on-board alcoholic drinks were watered down in the second week. The Baileys Irish Cream was Milk! The beer was flat and the wine was cheap and tasteless.

Your 24 hour gym could not be used between 6.30pm and 9.30pm (any day) because Fine Dining Restaurant took over the room.

There was only 2 restaurants on board. The not 3 as stated as the restaurant upstairs had almost the same menu as downstairs (just scaled down). False and misleading.

The hotel manager and the cruise ship director on-board spoke to people as if they were lesser than the staff and most of the time and always smiled through gritted teeth. These women should never hold the position they hold.

Overall - what a disgrace our APT River cruise was leaving us with bitter memories.

This trip was only worth the 2 for 1 person deal $10,000 would have been a trip well spent. $21,200 was certainly NOT worth my savings!

We contacted APT upon our return to advise of the above and they have brushed us off and denied, denied, denied. Mind you, they were NOT on board to deny?

Phill and Kerry's Full Rating Summary
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Cabin B 211

Was clean and kept tidy by our cleaner. Wasn't happy with the warm bottles of water left each day.

Port & Shore Excursion Reviews

City Tour

The tour guides were not as fantastic as they were wrapped up to be. The tours were rushed.

View All 353 City Tour Reviews
Highlights Tour

Same as above

View All 85 Highlights Tour Reviews
Melk Abbey

Left to our own devices. There was nowhere to taste any food or coffee. No shopping available. Overall very disappointing

View All 182 Melk Abbey Reviews
City Tour

We were taken to see the Equestrian Horse Riding school - what a joke. It was implied we were to see the horse show but instead we waited outside until the show was over and the horses were returned to their stables and that is where we were allowed to look at them.

View All 169 City Tour Reviews
Old Town Tour

The advertisement on TV shows you the hills of Salzburg - implying that is one of the places you visit. You do.... just from the inside of a bus and it doesn't stop as you drive past at 60 km per hour from so far away you can just make it out!

View All 70 Old Town Tour Reviews

Very average walking tour - the guide was knowledgible but unfortunately so boring that the tour itself was too long for such a short walk. Food and coffee here was average.

Canal Tour

Fantastic city. Canal tour is definitely worth it.

View All 311 Canal Tour Reviews
City Tour

Hard to keep up with the tour guide and was almost run over by cars and bikes too many times. Food is terrible and expensive. The town itself was full of life. Would have loved to have stayed longer.

View All 148 City Tour Reviews

This was the most deceptive of all! We booked this tour thinking one way is a chairlift and one way is a gondola (thinking canal ride back). If you get a chairlift on the way up the hill and the same thing brings you back - it is called a chairlift! Not a Gondola (regardless of the correct name call it what it is). Deceptive and misleading APT.....

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Phill and Kerry
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