This was a family "bucket list" trip for my dad and unfortunately it was not the ultimate experience that he was hoping for.
Embarkation was a long meandering walk and when we boarded the ship no one was giving any directions as to where we needed to go. Finally another guest told us that most people were in the Windjammer, since rooms were not read at by 1 pm. When we got to the cabins (1 for Hubs & I and 1 for Dad & Son) around 3 pm Dad & Son's luggage was not delivered. Their luggage was finally delivered around 8:30/9 pm after we got Room Attendant involved.
Ship was OK overall, but definitely some maintenance and repairs needed. In Aurora Theater, a handrail on right side, facing stage, was broken away from upright the entire cruise. The trim on the sofa in Cabin 3050 was frayed and sticking out from bottom. Most of the wood railing on the ship needs to be sanded, stained and varnished. Another pet peeve for my dad was that hallways were frequently cluttered with housekeeping equipment and dirty dishes, which impeded movement and could be considered a fire/emergency hazard.
Dining - We did all of our dinner using My Time Dining in Cascades. The food was hit and miss. Most beef steaks were tough and cut very thin, resulting in overcooking, especially since we ordered medium rare. Also many items were over salted, which is problematic for those of us that need low sodium diets. The highlight of our dining experience were our wait staff (Ajay & Antonio) who always were attentive and soon learned our names and preferences!
We attended some of the enrichment programs. Dr Ryan was OK, but he seemed bored, except for the day we were at Hubbard. Dad & Hubs enjoyed Canadian Mountie talk. Entertainment was decent for first half of week (Piano Man tribute and Mo Town review), but comedians were blah.
Our teenage son attended Optix, the teen club. He said it was mostly fun. He liked the various competitions they did.
Excursions were very good overall. Definitely the highlight of the trip. We did Lumberjack & Town tour with stop at Saxman in Ketchikan. In Icy Points, Dad & Hubs did nature tour and got to see bears. At Skagway we did the combo White Pass Train, Gold-panning and Sled dogs - AWESOME! In Juneau we did Roberts Tram, Glacier Gardens and Mendenhall Glacier.
Pleasant surprise. Great coffee at shop!View All 69 Gardens/Hatchery Reviews
Wish we had more than an hour so we could walk to the fallsView All 971 Mendenhall Glacier Reviews
AwesomeView All 263 Mount Roberts Tramway Reviews
Highlight of trip - got to hold 18 day old puppies!!!!View All 163 Dog Sledding Reviews
Not as much fun as I expected. You are handed a pan with dirt & gravel already in it then lined up at a trough to swoosh water around to get to gold flakes smaller than a dirt speck.View All 69 Gold Panning Reviews
Wish we could have gotten off train at end of trail to look round before heading back to townView All 1212 White Pass Scenic Railway Reviews
InterestingView All 64 City Tour Reviews
Funny & entertainingView All 333 Lumberjack Show Reviews