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We booked this cruise only two days before departure and had relatively low expectations (given that neither of us had been on a cruise as adults and the age/past reviews of the ship). Overall, we were pleasantly surprised by the cruise overall and in spite of the somewhat dated decor and facilities on the ship, found it be be quite well-maintained very clean. Far and away, for us, the highlight of the journey was the cruise director (Jamie), who was supported by a fun, energetic staff. Jamie really is an undiscovered gem and a very talented entertainer who made the seven nights memorable. The food/dining experiences were OK, but we definitely didn't have any "wow" moments; the worst part about dining was the staff in the main dining room (Cascades) who were overly attentive. Case in point: during a single meal, we had eight (8) different individuals, managers, and servers come and ask us if we were enjoying our time. Now, I have nothing against checking in with your customers (in fact, I think that many land-based restaurants could improve on this), but when being asked if you're enjoying your meal actually starts to make you not enjoy it, it starts to become a problem. The worst part was when on our second to last night, our server asked us to rate him highly on the review/quality score. This small service issue aside, we really enjoyed our time on the Radiance and sailing with Royal Caribbean, and will definitely be booking another cruise (albeit probably on a newer ship) again soon.

Surprisingly fun experience with a great cruise director

Radiance of the Seas Cruise Review by jeffaguero

2 people found this helpful
Trip Details
  • Sail Date: July 2016
  • Destination: Alaska
We booked this cruise only two days before departure and had relatively low expectations (given that neither of us had been on a cruise as adults and the age/past reviews of the ship). Overall, we were pleasantly surprised by the cruise overall and in spite of the somewhat dated decor and facilities on the ship, found it be be quite well-maintained very clean. Far and away, for us, the highlight of the journey was the cruise director (Jamie), who was supported by a fun, energetic staff. Jamie really is an undiscovered gem and a very talented entertainer who made the seven nights memorable.

The food/dining experiences were OK, but we definitely didn't have any "wow" moments; the worst part about dining was the staff in the main dining room (Cascades) who were overly attentive. Case in point: during a single meal, we had eight (8) different individuals, managers, and servers come and ask us if we were enjoying our time. Now, I have nothing against checking in with your customers (in fact, I think that many land-based restaurants could improve on this), but when being asked if you're enjoying your meal actually starts to make you not enjoy it, it starts to become a problem. The worst part was when on our second to last night, our server asked us to rate him highly on the review/quality score.

This small service issue aside, we really enjoyed our time on the Radiance and sailing with Royal Caribbean, and will definitely be booking another cruise (albeit probably on a newer ship) again soon.
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Cabin Review

Cabin 7082
Cabin was clean and the room attendant was very prompt with service and in meeting any requests. That said, the overall room decor makes it feel like I was trapped somewhere in the early/mid '90s and could really use an upgrade. Just removing some of the (very bright) colors in favor of a more muted palette would help a ton.
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