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We are a party of 6 and have just spent a week on Azamara Journey from 02/08/2016, sailing from Venice to Rome via Croatia, Montenegro, Corfu and Sicily. The refurbishment of Azamara Journey in January 2016 does not hide the age of the ship, but it does make it a pleasant combination of nostalgic, old ship elegance and contemporary touches and convenience. Save for one issue (see the cabin review below) we had an enjoyable cruise. The crew were fantastic. They could not have been more helpful or concerned for their passengers. Our group ranged in age from 17 to 79 years. The older (50+) members of our group were representative of the majority of passengers and enjoyed the ship. We would counsel against taking children on this ship. Young children are not really tolerated (there were several reminders issued to keep them in check) and our 17 and 19 year olds found the ship too small and very dull. The itinerary suited us on this occasion. We were expertly tendered into 4 out of 6 ports in the lifeboats. The organised excursions seemed typically expensive and there were not that many of them. That said, we were happy with being tendered into most ports and exploring on or own. The on-board shops are small and are not a big feature of the Journey and whilst they did hold the usual "not-to-be-missed blow out stock clearance" sale, the range and quality of the goods on offer were disappointing. The main evening entertainment takes place in a cabaret lounge and is only OK. The public areas are very quiet indeed after about 10.30pm. However, we made our own fun as a group and enjoyed playing cards by electric candlelight when they switched off the other lighting in the card room at 10.30pm! The cost-inclusive arrangements for food and drink were welcome and refreshing. The food was fine, but not fine dining. We dined in all of the eateries on the ship, including both speciality restaurants. We would recommend Prime C, which was a cut above the rest. A hint in relation to "White Night" on the pool deck - if you go to this, go early, as the barbeque is great, but it is chaotic and there is nothing like enough seating available. So, all in all, for passengers who can either make their own entertainment or for passengers who prefer a gentle, restful experience, the Journey is great. However, see our comments on cabins 6057 and 6059.

Beware Guarantee bookings and Accessible Cabins 6057 and 6059 on Azamara

Azamara Journey Cruise Review by Karen MH

10 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Europe
  • Cabin Type: Club Continent Suite
We are a party of 6 and have just spent a week on Azamara Journey from 02/08/2016, sailing from Venice to Rome via Croatia, Montenegro, Corfu and Sicily.

The refurbishment of Azamara Journey in January 2016 does not hide the age of the ship, but it does make it a pleasant combination of nostalgic, old ship elegance and contemporary touches and convenience. Save for one issue (see the cabin review below) we had an enjoyable cruise. The crew were fantastic. They could not have been more helpful or concerned for their passengers.

Our group ranged in age from 17 to 79 years. The older (50+) members of our group were representative of the majority of passengers and enjoyed the ship. We would counsel against taking children on this ship. Young children are not really tolerated (there were several reminders issued to keep them in check) and our 17 and 19 year olds found the ship too small and very dull.

The itinerary suited us on this occasion. We were expertly tendered into 4 out of 6 ports in the lifeboats. The organised excursions seemed typically expensive and there were not that many of them. That said, we were happy with being tendered into most ports and exploring on or own.

The on-board shops are small and are not a big feature of the Journey and whilst they did hold the usual "not-to-be-missed blow out stock clearance" sale, the range and quality of the goods on offer were disappointing.

The main evening entertainment takes place in a cabaret lounge and is only OK. The public areas are very quiet indeed after about 10.30pm. However, we made our own fun as a group and enjoyed playing cards by electric candlelight when they switched off the other lighting in the card room at 10.30pm!

The cost-inclusive arrangements for food and drink were welcome and refreshing. The food was fine, but not fine dining. We dined in all of the eateries on the ship, including both speciality restaurants. We would recommend Prime C, which was a cut above the rest. A hint in relation to "White Night" on the pool deck - if you go to this, go early, as the barbeque is great, but it is chaotic and there is nothing like enough seating available.

So, all in all, for passengers who can either make their own entertainment or for passengers who prefer a gentle, restful experience, the Journey is great. However, see our comments on cabins 6057 and 6059.
Karen MH’s Full Rating Summary
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Cabin Review

Club Continent Suite
Cabin N2 6057 & 6059
We should explain the "terrible" rating we gave to cabins 6057 & 6059.

This review is intended to prevent others being lured into the same trap as we (and others before us) were lured into.

We booked two "Club Continent" Suites on a Guarantee W status. When we checked in, we found that we had been allocated cabins 6057 and 6059. On enquiry, it transpired that cabins 6057 and 6059 have recently been re-fitted and have been upgraded by Azamara from accessible Veranda cabins to accessible Club Continent Suites (although, until the last week or so, the Azamara website did not reflect this change). Apart from cabins 6057 and 6059, all the Club Continent Suites are on Deck 8.

Cabins 6057 and 6059 do not look like Club Continent Suites as shown on the website. They are adapted accessible suites. They are marginally smaller and whilst the room decor is the same as Club Continent Suites, they have functional, heavily adapted bathrooms and raised desk/dressing table heights to suit wheelchair users, but nobody else. So, unless you require an adapted suite, or you are otherwise happy with an adapted suite, we would recommend against booking cabins 6057 or 6059 or booking a Club Continent GTY W class suite on Azamara.

Whilst we were not concerned about being on Deck 6, we were seriously disappointed with the cabin allocation, as we did not have the attractive bathroom we bargained for, or a functioning desk/dressing table.

We were more particularly disappointed with the attitude of the Azamara Head office in Miami, who told us that, contrary to their own terms and conditions, a GTY booking does NOT secure you a minimum type of cabin. They also chose to ignore our suggestion that the disabled people on board the ship might have welcomed a free upgrade to suites adapted to their needs. Don't expect any customer service once they have your money.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins