A cruise which lacked the cruise experience: MSC Fantasia Cruise Review by Jadamane

MSC Fantasia 2
Member Since 2009

Overall Member Rating

A cruise which lacked the cruise experience

Sail Date: April 2009
Destination: Europe - Western Mediterranean
Embarkation: Barcelona
Boarding in Barcelona was simple. The ship was less than one year old and in good condition. The cabin was a good size but the toiletries were rubbish. Public areas were a bit bling - lots of sparkle and "I don't believe its not wood".

We felt the ship was far too big and impersonal. The restaurant and bar staff were very helpful and friendly, but the waiters appeared to have too many tables and the service was poor. Other more senior staff were aloof. If met in a doorway they assumed right of way and walked through, avoiding eye contact.

Apart from during breakfast and lunch all drinks and beverages were charged and prices were very high. A bottle of (warm) water cost €2.30 and 400ml draft beer was €4.90. On other cruises the drinks were duty free and cheaper than at home. There were no tea/coffee facilities in the cabin. Any drinks brought on board, including water, were confiscated and no coffee was served after dinner.

The meals were edible bit More not great. They became quite boring after only a few days, especially lunch. There was a dress code but it was not applied. It was disappointing to be formally dressed. sitting next to other diners in jeans, t shirts, shorts and trainers. It takes away from the magic. There were too many smoking areas - almost everywhere!

The information on board was poor so it was difficult to plan port visits. Reception staff did not seem to be interested. A couple of the shows were good but most were quite strange. One show on Excalibur ended with a poor mimic of Riverdance! and one that started with songs from musicals became a Queen tribute. Also there is only so much acrobatics and balancing acts we can take. The juggler was good though.

There were charges for shuttle buses in ports and street plans which are free on other cruises, so although the basic price of this cruise was low the extras soon made up for this. Ports tended to be large cities rather than interesting small towns.

Overall we were disappointed. As an alternative to a cheap package in a Mediterranean hotel it was ok, but as a cruise we felt that MSC had missed that point. As a hotel it would rate as 3* but as a cruise experience only 2*. Less

Published 04/26/09

Cabin review: 45090

Port and Shore Excursions

Barcelona was fine but the cruise terminal was further away than we expected.

Read 1753 Barcelona Reviews

Enjoyed. Took an open topped bus tour.

Read 291 Genoa Reviews

Large city. Charged for the shuttle bus.

Went to pompeii - great!

Read 1173 Naples Reviews

Another large city.

Read 217 Palermo Reviews

Good. Took a taxi tour - interesting.

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Member Since 2009
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