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Seven Seas Voyager Review

4.5 / 5.0
Editor Rating
297 reviews
49 Awards

Not first class as advertised.

Review for Seven Seas Voyager to the British Isles & Western Europe
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fishcruisercritics
10+ Cruises • Age 40s

Rating by category

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Additional details

Sail Date: Jul 2016
Cabin: Penthouse Suite

Regent Seven Seas markets its cruises as first class. In some ways it almost is but other parts are so bad that it ruined the good parts. This cruise line goes the cheapest route when it comes to airline travel and hotels. Regent is EXPENSIVE and only if you drink and eat an extraordinary amount will you get your money's worth.

Bad -- Emergency situations: Disastrous. Their emergency number took over an hour to answer, then put us on hold, when our air transportation got changed by them and we were marooned. Air Travel -- we were supposed to have Business Class and instead they booked us on a third rate local airline and it resulted in us missing a connection and a whole day's vacation plus paying $500+ for hotel and taxi to a different airport which Regent refused to pay. We later learned from experienced Regent travelers to check what flights you want and then insist they book you on them.

Internet -- we had no internet for most of the cruise, despite being told we would and printed marketing material indicating full time internet. If you have to do business while traveling, do not take this cruise line. One fellow passenger missed an important stock trade and was hysterical because there was no internet. Despite promises to fix it, it never was fully functional.

Cabin Review

Penthouse Suite

Cabin A

Cabin was spacious and very comfortable with a walk-in closet and bath with both tub and shower. Room was very clean and well maintained, despite the Voyager being headed for a complete refurbishment. The Butler service was superb. The suite and excellently trained staff probably saved Regent from us giving the entire experience a very poor rating.

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