Brilliance of the Seas Review

Do not accomplish their promise

Review for Europe Cruise on Brilliance of the Seas
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ardilla16
2-5 Cruises • Age 60s

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Sail Date: Jun 2016
Cabin: Family Ocean View Stateroom

The ship was old. We had a room in the 3rd desk, in the room 3596 and we could not sleep at night because of the noise from the propellers, Also the air conditioner wasn´t working. They went twice to the room to try to fix it, and finally they had to turn it off because it was making a terrible noise.

So we were like in a 2 star hotel. They offer a credit certificate for next cruise, but did not accomplish what they offered neither in the amount and the date of expiration.

I had to call 3 times and wait on line a long time, and they still do not send me the certificate with the conditions of the one they gave me aboard.

Cabin Review

Family Ocean View Stateroom

Port Reviews

Barcelona

Barcelona is great to walk around and specially see Gaudi work

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