Koningsdam Review

Don't take the Konigsdam ship

Review for Europe Cruise on Koningsdam
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karen.mcenroe@pubworx.com
6-10 Cruises • Age 70s

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Sail Date: Aug 2016

Very few positive comments. Staff was great and ship very pretty. Good night time entertainment and fabulous BB King Club. All downhill after that. Few activities; they count spa "seminars" as an activity yet I went to one and it lasted 2 minutes and it was purely promotional. Not enough dance classes and don't just have them first thing in the morning when people are having breakfast! Don't just show movies by the pool at night when it's chilly outside and you're cruising Norway! Other cruise lines showed movies during the day inside, especially on sea days and even when we were in smaller ports. We were so bored we played a board game a lot. Ship not big enough to accommodate so many passengers. Art Auction director was totally rude and condescending to passengers and belittling to his staff. This was so uncomfortable. Buffet was set up so terribly. Had to wait at various stations just to get a roll or each aspect of our meal and then had to try and juggle plates to go to our seats; very stressful. We needed trays! Very little buffet food after 2 pm only rolls and salad. Little to eat after dinner hours in the buffet. Great hamburgers at a grill but often the wait was 20-30 minutes (ridiculous). Celebrity and Princess were so much better. Will never travel with Holland and telling all my friends to not use this cruise line. The company is out of touch with customer's needs. Customer service reps on ship could care less; they were totally blase about any complaints. Very disappointed. Never again!!!

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