First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large and well kept. The tour guides and excursion staff were excellent, knowledgable, and very friendly. They were always available to help out or answer questions. The spa and hair salon was a great touch.
Next, many areas were disappointing and need improvement based on previous river cruises with two different lines.
The Cruise Director was inadequate and did nothing to enhance the guests experiences. We were not really sure what his actually role was. The food in the dining room was nothing special, in general only fair, and one night the beef was ineatable. The lunch and breakfast buffet was fine but not excellent. Even the selection was disappointing. The wines were not good nor was there an excellent reserve for those who wished to purchase wine at an additional cost. The Dining room staff needs additional training and were not even very friendly. Overall, the staff on the ship was, at best only adequate. Lastly, the ship was newly commissioned and we expected a twist of flair and elegance. I would say the decor was basic, boring, almost dated, and rather low scale. Even the art work was bland.
For those travelers needing special assistance this is definitely not the line for you.
The rooms were quite large with a clever floor plan. The decor was ordinary and lacked a european flair or special atmoshpere. More like a mid priced hotel. Basic brown and beige like the rest of the ship. The bathroom was a generous size, attractive, and much larger than I expected. The lighting and storage was excellect.