We are prior RC's Oasis and Freedom class cruisers, as well as Holland, Disney & Princess travelers. In summary, bigger is not always better. This sip is almost too big for its own good. Quality & consistency in service is lacking. There are great things about this cruise ship, but do not feel for an instant, that you are missing out or not getting a great experience, if you do not get to cruise this massive ship, as other smaller RC ships have delivered at the a higher level.
Overall it was a GREAT cruise, as a day at sea is better than being any other place, the above comments are for someone to compare and contrast. For the price, this is an EXCELLENT value. We would do it all over again, but would be just as happy cruising a smaller RC ship as well.
Pros:
9660 excellent cabin, near elevator, quick in & out of restaurants, loved this cabin.
Did our own excursion. Bermuda is a very safe Island to take Ferries & taxis, and go about on your own.