Embarkation was miserable. The staff behaved like novices.
The excursions were poorly handled..and at times chaos. We were taken to Portofino when the garbage was being picked up - smelly noisy and everything closed..Where after 10 am vehicular traffic is banned and all services are available.
I would never go on a Regent Ship nor will anyone I know
American Express has been alerted as well and I believe that travel publications should also be aware of their ineptness and being far from a 5 star experience
Worse the management at their corporate offices are not capable of anything other than form letters.
The only good part was the entertainment and sometimes the food..but you can get that anywhere.
They also changed the itinerary before with no reason and on the final stop they were unable to accommodate most passengers on excursions
The Cruise Manager..Ante..behaved like a juvenile, sending us candy when we complained.