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Seven Seas Voyager Review

4.5 / 5.0
Editor Rating
300 reviews
49 Awards

Regent Has Fallen Pretty Far

Review for Seven Seas Voyager to the British Isles & Western Europe
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10+ Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2016

We just returned from the June 26, 2016, Journey To The Arctic cruise on Voyager. This was my first cruise with RSSC since 2009, and my husband's first time. Overall, we had a great cruise because of the fabulous itinerary. Greenland was amazing, and we are so glad we got to see it. However, for a cruise that cost us $34,000, we had too many issues and these need to be addressed by Regent - by the way, we filled out all the comment cards on the cruise and no one reached out to us.

- The room was in poor shape and we had a broken tv remote and a broken DVD player. Really disappointing for an upscale cruise line. I know the ship is going into dry dock, but for this amount of money, we shouldn't have walked on to a ship that felt run down.

- When we called reception to have these items repaired, they said someone would be right up. An hour later no one had come by, so we called again. They sent our stewardess (what was she supposed to do?). She hit the DVD player really hard twice and said, "Yup, it's broken". We told them to forget about repairing it. But then a maintenance guy showed up after bedtime. Very poorly handled.

Cabin Review

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