We took the Pearl Mist from Toronto to Chicago in late June. Both embarkation and disembarkation went extremely smoothly. In fact, getting off and on the ship was surprisingly always easy and very fast.
This review comes from the perspective of someone in their 20's. During my cruise, I was the youngest person on the ship. I was traveling with my grandmother, who is in her late 80's. We chose this location and cruise line because it was somewhere she had never been before, and we were very happy with our choice.
Ship - I loved the ship! It has plenty of outdoors space and nice lounges to relax in. Since it is a small ship, there is no spa or workout room (only some equipment on a deck). I didn't mind that, though.
Cabin - I shared a handicap cabin with two other people, and it was very spacious. The balcony was wonderful.
Dining - The open seating dining was really nice. By the end of the trip, everyone knew each other from sitting next to each other at meals. I also thought the food was wonderful. You could ask for a half portion of food, there were vegetarian options, and dessert was always good. Wine and beer were also included options at meals, and there was a cocktail hour everyday.
Entertainment and Activities - Since this is a smaller ship, the entertainment is also smaller. Most nights, two entertainers would play music related to a theme (i.e. country, 50's, etc.). People seemed to love this. I particularly liked the local entertainers that they brought in from outside of the ship. There were also some good lectures and trivia (with prizes) one night.
Service - The service was spectacular. At meals, the waiters knew our favorite extras and knew our names. What was really important, though, was the service the ship gave to my grandmother, who uses a wheelchair and walker. They were patient and kind beyond what was expected of them, and they went out of their way to make sure my grandmother could go on all of the excursions.
Ports and Shore excursions - I enjoyed them! There was something to do at every stop. Sometimes the locations were tiny towns, but that's what there is in some parts of Canada. We enjoyed every stop, especially Mackinac Island.
To summerize, I really enjoyed my travels on the Pearl Mist. I would definitely recommend it for people who are looking for a nice, relaxing vacation. Although I would not recommend it to people my age traveling alone, just because of the price and the slow pace of things, this trip was the perfect way to spend some quality time with my grandmother and to see parts of Canada and the US in a luxury fashion.