This was our third cruise with Royal Caribbean and after two years with Celebrity it was a big let down. We were a party of eight with half of them been first time cruisers. The MDR staff were poor and only for the efforts of the assistant waiter things would have worse.

We had three inside cabins and two of them had constant plumbing issues. The ship seemed to have a major plumbing problem because of the constant smell throughout. Windjammer was good with the usual variety. Food in the MDR was no better than ok. Food was never hot. Staff were friendly but not exceptional, certainly you were never made to feel special. The one part of the cruise that did work well for us as a group was the kids club The eight and five year old loved it. Embarkation was quick and easy. Our cabin steward did the bare minimum. Entertainment in the main theatre was good but the music in the centrum was too loud and made for a noisy ship. The public toilets were always dirty and smelly. The ship was not overly clean. We missed our stop in Mykonos because of rough seas. Santorini was lovely. We got this cruise at a very good price put wouldn't do Jewel of the Seas again at any price.