We sailed on Navigator Of The Seas to the Baltics. The ship itself is adequate and well laid out. The touch screen devices around the ship however were useful for finding our way around. We did find it difficult to find anywhere quiet to sit and read as all the lounges had music playing in them at all times of the day and night. The 'library' was more of a games area and certainly not a comfortable place to sit. On sea days there was a distinct lack of sun beds.

The service from the stateroom attendant was excellent so too was the restaurant service staff. The food was average however in comparison to what we've experienced on other cruise lines.

The management on the ship is a joke and communication is poor. Even when you query something with guest services that you've heard on the tannoy, they have no idea. We also had issues with drinks being charged to our account, yet we had a drinks package and always ensured our choices were within the package. There were differences of opinion as to what was in the package depending on which bar you were in. Again more time taken up queuing at guest services only to be promised it would be sorted, but days later it was still occurring. Read more