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Not up to the normal RCCL caliber in quality of food, service, and ship. We had to call maintenance almost every day because the toilet in our Suite wouldn't flush! Most people who booked in Europe got a free drink package so they reduced the number of bartenders and waiters to reduce the amount of drinks sold so it was difficult to get waited on. No where near enough deck chairs and LOTS of angry folks who couldn't get one. Lots of "ghosts", chairs with towels on them but no people. Almost all the chairs were taken by 8:00 each day. Staff finally started removing towels from empty chairs a few days in, which ended up making some guests very mad and at least one family was removed from the ship for assaulting a staff member. Food was very bland and no variation. We purchased a 5 night specialty restaurant package and ate at Chops 3 times because Sabor was absolutely horrible and Giovanni's was boring as well. We don't care for Iszumi at all after trying it on another ship. Even the Diamond lounge was packed because everyone from the Concierge Lounge started coming there since they didn't have any windows. They took up all the chairs and ate all the food so we ended up having to sit out in the Viking area several evenings.

Bland food, non-working toilets, apathetic staff, & no deck chairs available.

Navigator of the Seas Cruise Review by johnetteve

6 people found this helpful
Trip Details
Not up to the normal RCCL caliber in quality of food, service, and ship. We had to call maintenance almost every day because the toilet in our Suite wouldn't flush!

Most people who booked in Europe got a free drink package so they reduced the number of bartenders and waiters to reduce the amount of drinks sold so it was difficult to get waited on.

No where near enough deck chairs and LOTS of angry folks who couldn't get one. Lots of "ghosts", chairs with towels on them but no people. Almost all the chairs were taken by 8:00 each day. Staff finally started removing towels from empty chairs a few days in, which ended up making some guests very mad and at least one family was removed from the ship for assaulting a staff member.

Food was very bland and no variation. We purchased a 5 night specialty restaurant package and ate at Chops 3 times because Sabor was absolutely horrible and Giovanni's was boring as well. We don't care for Iszumi at all after trying it on another ship.

Even the Diamond lounge was packed because everyone from the Concierge Lounge started coming there since they didn't have any windows. They took up all the chairs and ate all the food so we ended up having to sit out in the Viking area several evenings.
johnetteve’s Full Rating Summary
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