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Britannia Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
961 Reviews

Poor Standards

Britannia Cruise Review by melvyn977

22 people found this helpful
Trip Details
  • Sail Date: Jul 2016
  • Destination: the Western Mediterranean

Cruised with PO many times on the last occasion in the Carribean in December 2015 and vowed never to cruise again. Gave them one last go on Brittania taking my mother in law and daughter.

Good points quick embarkation in Southampton and disembarkation in Southampton, food menu and quality in main restaurants. That's It.

Both cabins not clean and stink of wee, staff not adhering to hand cleaning policy until an outbreak of norovirus and announcement by captain.

Entertainment limited and poor more like Butlins.

Tender boats in Guernsey 1 hour wait after getting a ticket and 50 minute wait trying to get back.

La Rochelle 1 hour wait for bus into town and 1 hour wIt to get back on.

Staff are clearly unhappy complaining all the time.

Could not sit down in any area without being pounced on by a waiter together you a drink.

Ordered a deluxe package (paid in advance)nothing in room on arrival complained 3 times vouchers got sent to wrong cabin.

Wife visited Spa and all the staff wanted was a tip, the person who massaged her even copied her signature fraudulently to put a tip on, we complained and got the tip reversed but that was it.

Never ever cruising with PO again they are wanting your money whilst not putting the service or cleanliness in.

I will not complain just not cruise with them again.


melvyn977's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Cabin Balcony G411

Very small but not clean


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melvyn977
1 Reviews Written
22 Helpful Votes
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