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Viking Baldur Review

4.0 / 5.0
Editor Rating
118 reviews

Outsanding service provided by Viking Baldur crew and staff

Review for Viking Baldur to Europe River
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Ken Zoellner
First Time Cruiser • Age 70s

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Additional details

Sail Date: May 2016
Cabin: Veranda Stateroom

I selected the Viking Grand European River Cruise from Budapest to Amsterdam. I was attracted to this cruise because everything was included in the price and the route takes you through most of the big name cities and attractions of Europe. After experiencing the cruise I could not be more pleased. The service that the crew and staff of the Viking Baldur provided was outstanding. The level of service we received on the cruise is totally unheard of in the US. The crew and staff went out of their way to make the voyage the most enjoyable trip of our lives (thus far!).

For example, we arranged our own air travel since we wanted to spend time in Warsaw before flying on to Budapest to start the cruise. When we arrived in Budapest, I asked the Viking reception team at the airport if we could pay for a ride the transfer bus to the boat since we had not arranged for the transfer in advance because of our uncertain arrival time. The assistant for Viking said that we could take the Viking transfer bus, but that it would be less expensive for us to just take at taxi at that point. I do not speak Hungarian, and the Viking representative took us to a taxi and provided detailed instructions to the driver on where the boat was parked, which she would not have had to do since we did not use the airport transfer service. This is just one of many examples we experienced over the next 15 days on the cruise of the way the Viking representatives go out of their way to make your voyage the most enjoyable experience possible.

Regarding the cruise categorization; I would call it a Luxury Cruise. It was not specifically a seniors cruise, although there were no children on the boat (much to my relief). Most people were north American, although there may have been a few Aussies there also, and virtually everyone spoke English, as did all the crew and staff. The food and wine were gourmet quality and there were choices of several different items at each meal. If you didn't like to eat in the more formal "sit down" fashion at the main dinning room, you could eat more casually on the terrace. There were no formal seating assignments in either dinning area and you could sit wherever you wanted and with whomever you wished. Dress on board was casual; no fancy clothes required.

Cabin Review

Veranda Stateroom

Cabin B

Excellent cabin accommodations; cozy, but that's to be expected in Europe and on a ship. The cabin was very quiet, and we slept well every night. There was virtually no rolling sensation like on some big ocean ships; all locations on the ship felt rock steady, so no problem with "sea sickness". The service provided by our Baldur cabin attendant Thomas was OUTSTANDING. He kept our cabin clean and neat, when he serviced the cabin several times a day. Every time we'd leave the cabin for a shore excursion, or a meal, it would be tidy and neat by the time we returned. Bathroom was adequate and well stocked with towels, soaps, shampoos and amenities. Electrical outlets were provided for both US and European plug in devices. A safe to store your valuables was also provided in the closet and we used it every day for passports, money and cameras. Due to the geography of the river (in a valley) the internet connection was not always the best, but we didn't go on the cruise to be fiddling on the internet anyway, so that was not a problem for me.

Port Reviews

Regensburg

It was sunny and warm in Regensburg and we walked around the streets in a guided tour stopping briefly at most of the key sites in the city. The most interesting stop was at a little bratwurst stand for lunch; the brats and kraut were outstanding and I enjoyed that the most.

Nuremberg

I was most impressed with Nuremberg; my idea of the city going in was that it was a Nazi town during WW-II, and while the tour briefly drove by the site of the Nazi party rallies and the war trials, the best part of the tour was the Imperial Palace and castle. We walked through and around the old castle and continued through town to a large plaza were we had an ice cream sundae overlooking a beer festival with bands. Several old double arch bridges and rivers bordered the plaza and it was a great day in the city. That evening the boat also provided entertainment with a klezmer band from town that played on board. It was excellent.

Wurzburg

It was raining the day we were in Wurzburg, so that put the damper on the tour. Nevertheless, we walked with umbrellas through the old town area and we also took the tour through the Prince-Bishops Palace in the heart of town. No pictures allowed in the palace, but the guided tour provided lots of information about the history of the site. It was an interesting tour, in-spite of the rain.

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