we have never on this ship before, last year we were on the celebration and loved everything about the cruise, with not 1 complaint, right from the start this cruise failed, no one from Thomson to meet us as we got off the plane to tell us that we had to collect our own luggage or even where to collect it from, nor were we told HOW to exit the airport terminal,
once we found our way out of the airport we were finally meet by the cruise director and taken to the coach, it was only when we got to the ship we found that WE had to collect our luggage, it then cost us €25 to get our cases from the airport.
TV was unwatchable, off more than on, we were woken up at 6:45am 2 mornings by kids NOT being looked after by their parents. cabin crew wanted to clean cabin just after 8am even though we had do not disturb. No UK sockets and no adapters available on board ship. the stuff left in cabin for drinks ( tea coffee etc) made 1 drink each then had to go to coffee bar to order more drinks, the drinks left in cabin to buy were not even in a fridge so red hot as no fridge in cabin.
small but OK for us as it was a fixed double bed, no fridge but drinks that needed one left in cabin, 2 pin euro plug and NO adapters for 3 pin UK plugs available on board