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This was our family’s first Adriatic voyage on NCL. We have been on NCL Epic for Mediterranean. But I did not give a review on Epic last time. In comparing to Epic, Jade is a smaller and older ship, but it is clean and very well maintained. Both embarkation and disembarkation was smooth. Never felt like there were over 2,000 passengers onboard. The cabin layout was better in comparing to Epic. Food onboard was good but not exceptional. The food choices in Garden Café were limited and the seats were cramped in comparing to Epic. Somehow the taste of the coffee in Garden Café was not consistent, sometime good and sometime awful. Great outdoors was a comfortable place to relax with the sea breeze. The Grand Pacific and Alizar were having the same menu. Food quality was not consistent as well, some dishes were really good and some were terrible. They now also included in their menu a selection of dishes which you would have to pay for. But it’s up to you whether or not you would want to choose and pay for them. I used to think that they made their own salad dressing on board. But one time they just put a whole bottle of Kraft dressing on our table, which I thought was very unprofessional in a restaurant like Pacific. It just made it feel like a diner. Blue lagoon food was ok. Jasmine garden little good mostly bad. But with all the choices, you can always find something to fit your taste buds. We did not take the dining package this time, thus unable to give comment. Some of the specialty restaurants like Le Bistro, Cagney’s and La Cucina are now a la carte. This means you have to pay more. Overall, the food on Epic was much better with more choices, better quality and culinary skills. Entertainment on board was OK. There was always something going on. We could always here someone singing or music playing when we walked around. Shows were OK in Stardust Theatre except Element which was the best. The layout of Jade was much better than Epic. Although Epic was a much larger ship, but most of the space was occupied by the cabins. There was not much public space. Even the deck space was limited with all the loungers spreading out. You would have to squeeze between the loungers if you want to take a photo with the background of the sea or shoreline. The theatre was a lot bigger than the one on Epic. There was much more deck spaces for you to stroll around to watch the shorelines of the places you were visiting or to watch sunrise or sunset. Most of the lounges and the Atrium were bigger and more open. Only the decoration was a little outdated with the Hawaiian theme. All the crew we met was nice, friendly and helpful. We were unlucky to have some super loud and talkative neighbour that kept us awake most of the nights. Although it’s not possible for them to keep them quiet, they were so kind and understanding and helped us to remind our dear neighbour to lower their voice after midnight. If you intended to celebrate your wedding anniversary on board, just don’t expect them to take your anniversary seriously. It was our wedding anniversary and we actually made a note on their website when we made the booking. We expected at least there would be a card or something to wish us a happy anniversary. But no, nothing, not even a small note. My brother-in-law just came back from Epic. They were also having an anniversary on board and he told us that they did nothing for them as well. This was the only cruise line that this could happened out of our entire cruising experiences. We only took the shore excursion (Charming Oia Village) in Santorini. It’s much easier to use cruise tour in Santorini although it was a little expensive but still acceptable.

The Good & The Bad!

Norwegian Jade Cruise Review by acon

4 people found this helpful
Trip Details
This was our family’s first Adriatic voyage on NCL. We have been on NCL Epic for Mediterranean. But I did not give a review on Epic last time. In comparing to Epic, Jade is a smaller and older ship, but it is clean and very well maintained.

Both embarkation and disembarkation was smooth. Never felt like there were over 2,000 passengers onboard. The cabin layout was better in comparing to Epic. Food onboard was good but not exceptional. The food choices in Garden Café were limited and the seats were cramped in comparing to Epic. Somehow the taste of the coffee in Garden Café was not consistent, sometime good and sometime awful. Great outdoors was a comfortable place to relax with the sea breeze. The Grand Pacific and Alizar were having the same menu. Food quality was not consistent as well, some dishes were really good and some were terrible. They now also included in their menu a selection of dishes which you would have to pay for. But it’s up to you whether or not you would want to choose and pay for them. I used to think that they made their own salad dressing on board. But one time they just put a whole bottle of Kraft dressing on our table, which I thought was very unprofessional in a restaurant like Pacific. It just made it feel like a diner. Blue lagoon food was ok. Jasmine garden little good mostly bad. But with all the choices, you can always find something to fit your taste buds. We did not take the dining package this time, thus unable to give comment. Some of the specialty restaurants like Le Bistro, Cagney’s and La Cucina are now a la carte. This means you have to pay more. Overall, the food on Epic was much better with more choices, better quality and culinary skills.

Entertainment on board was OK. There was always something going on. We could always here someone singing or music playing when we walked around. Shows were OK in Stardust Theatre except Element which was the best. The layout of Jade was much better than Epic. Although Epic was a much larger ship, but most of the space was occupied by the cabins. There was not much public space. Even the deck space was limited with all the loungers spreading out. You would have to squeeze between the loungers if you want to take a photo with the background of the sea or shoreline. The theatre was a lot bigger than the one on Epic. There was much more deck spaces for you to stroll around to watch the shorelines of the places you were visiting or to watch sunrise or sunset. Most of the lounges and the Atrium were bigger and more open. Only the decoration was a little outdated with the Hawaiian theme.

All the crew we met was nice, friendly and helpful. We were unlucky to have some super loud and talkative neighbour that kept us awake most of the nights. Although it’s not possible for them to keep them quiet, they were so kind and understanding and helped us to remind our dear neighbour to lower their voice after midnight.

If you intended to celebrate your wedding anniversary on board, just don’t expect them to take your anniversary seriously. It was our wedding anniversary and we actually made a note on their website when we made the booking. We expected at least there would be a card or something to wish us a happy anniversary. But no, nothing, not even a small note. My brother-in-law just came back from Epic. They were also having an anniversary on board and he told us that they did nothing for them as well. This was the only cruise line that this could happened out of our entire cruising experiences.

We only took the shore excursion (Charming Oia Village) in Santorini. It’s much easier to use cruise tour in Santorini although it was a little expensive but still acceptable.
acon’s Full Rating Summary
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